Changes between Version 28 and Version 29 of Howto_Install


Ignore:
Timestamp:
Oct 4, 2008 7:20:14 AM (5 years ago)
Author:
tensor
Comment:

Removed instruction to delete .htaccess and replaced with troubleshooting steps

Legend:

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  • Howto_Install

    v28 v29  
    7979 
    8080'''500 Internal Server Error''':: 
    81    This is a very common problem.  One solution is to either empty out the .htaccess file, or delete it entirely, in the root of the RoundCube installation folder. 
     81   This is a very common problem.  The likely cause is !AllowOverride Apache directive is in effect. Try to comment all the lines in .htaccess in the document root and then uncomment one line at a time to find which directives in .htaccess cause the error. If these directives protect some critical files from downloading, ask your hoster or administrator to give you more !AllowOverride rights or include the problem directives from .htaccess file into administrator maintained configuration file. 
    8282 
    8383'''Using MySQL - Database Error | Failed Connection''' 
    … …  
    8585   http://dev.mysql.com/doc/refman/5.0/en/old-client.html 
    8686 
    87 '''Other Issues''':: 
     87'''Other Issues''' 
    8888   If you're still having trouble after following the steps above, check out the [http://roundcube.net/support support page] where you'll find information about our forum or the mailing list. We also answered some [wiki:FAQ Frequently Asked Questions] concerning !RoundCube. 
    8989