#1488545 closed Bugs (worksforme)

IE 8 Errors using roundcube

Reported by: mchase Owned by:
Priority: 5 Milestone: 0.8-stable
Component: Core functionality Version: 0.8-rc
Severity: normal Keywords: IE 8 Error 500
Cc:

Description

Attempting to login to roundcube:
SERVICE CURRENTLY NOT AVAILABLE!
Error No. [500]

Attachments (1)

roundcubeError500.png (45.3 KB) - added by mchase 11 months ago.
500 Error Screen Shot

Download all attachments as: .zip

Change History (6)

Changed 11 months ago by mchase

500 Error Screen Shot

comment:1 Changed 11 months ago by mchase

We are experimenting with iRedMail to replace our Email Server Provider with an inhouse Email server. iRedMail comes with roundcube. So far so good, but roundcube seems to have a probelm with IE8. I have 3 web browsers on my Pc and it works with all but IE8.

comment:2 Changed 11 months ago by alec

In such case, there should be an error logged in Roundcube's error log.

comment:3 Changed 11 months ago by mchase

Thanks for asking, yes there are errors.
I checked /usr/share/apache2/roundcubemail/logs, and the folder is empty.
Then I checked /var/log/mail.log and mail.errror

Log:
mercury roundcube: PHP Error: Invalid compose ID in /usr/share/apache2/roundcubemail-0.7.2/program/steps/mail/compose.inc on line 52 (GET /mail/?_action=compose&_id=1333353134fe4909fdlee5&_task=mail)

Error File:
Same error

On 6/22/2012 1:26 PM, Roundcube Webmail wrote:

there should be an error logged in Roundcube's error log.

comment:4 Changed 11 months ago by alec

  • Component changed from Addressbook to Core functionality
  • Milestone changed from later to 0.8-stable

There were some fixed regarding this issue, but I don't remember if they were done before or after 0.8-rc release. Could you try with current git version (from release-0.8 branch)?

comment:5 Changed 11 months ago by alec

  • Resolution set to worksforme
  • Status changed from new to closed

Tested with IE8. Works for me.

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