#1488536 closed Bugs (invalid)

Uploading file attachements larger then 1MB doen't work

Reported by: cocacola Owned by:
Priority: 1 - Highest Milestone: 0.8-stable
Component: Core functionality Version: 0.7.2
Severity: critical Keywords: file upload attachement
Cc:

Description

When I try to upload a file, bigger than 1MB, the arrow picture keeps spinning and spinning.
Files smaller then 1MB are uploaded without any problems.

This is not a php.ini problem. All PHP options are set to allow 150MB (e.g max_file_upload).
This also NOT a PHP memory problem, while PHP_MAX_MEMORY_LIMIT is set to use 512MB.

This happened since an upgrade to RC 0.6. After upgrading to RC 0.7.2 the problem still exists.
There are no errors logged. See attached image, since this is all that happens.

I use Fedora 16 with Apache 2.2.22

This is a major problem!
Is there a solution for this?

Attachments (1)

Screen Shot RCFileUpload.png (13.2 KB) - added by cocacola 11 months ago.
Spinning arrows while uploading file

Download all attachments as: .zip

Change History (5)

Changed 11 months ago by cocacola

Spinning arrows while uploading file

comment:1 Changed 11 months ago by alec

No errors in Roundcube or Apache log? Then it will be very hard to find the reason of this issue. Maybe there's something in browser's error console? You'll need to debug HTTP conversation using e.g. wireshark.

comment:2 Changed 11 months ago by cocacola

I'll try to get some more debug information regarding the file upload process.

comment:3 Changed 11 months ago by cocacola

Looking at the http conversation console the following error is being returned: "413 Request Entity Too Large".
It turns out that this is a Nginx check. I have Nginx in front of Apache.

Setting "client_max_body_size xxxM;" inside the nginx server directive solved the issue.

So this is not a Roundcube problem, but more or less configuration issues inside Webserver/proxy settings. So the issue is SOLVED!!
Thank you for pointing me to the right debug direction. The ticket can be closed!

comment:4 Changed 11 months ago by alec

  • Resolution set to invalid
  • Status changed from new to closed
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