Opened 2 years ago

Closed 2 years ago

Last modified 2 years ago

#1488251 closed Bugs (worksforme)

Error with Identities

Reported by: greengeeks Owned by:
Priority: 5 Milestone: 0.7-stable
Component: Core functionality Version: 0.6
Severity: normal Keywords:



When we trying to save identities it throw error: An error occured while saving.

Change History (2)

comment:1 Changed 2 years ago by alec

  • Component changed from Addressbook to Core functionality
  • Milestone changed from later to 0.7-stable
  • Resolution set to worksforme
  • Status changed from new to closed

Works for me. Do update. Check your logs. Provide more info.

comment:2 Changed 2 years ago by greengeeks


We have tried to use upcp and /usr/local/cpanel/bin/update-roundcube --force to update roundcube. The problem still persists.
Here is the path of the log:

[Native code: 1054]
[Native message: Unknown column 'changed' in 'field list']

[14-Dec-2011 02:23:09 -0600]: DB Error: _doQuery: [Error message: Could not execute statement]
[Last executed query: PREPARE mdb2_statement_mysql_3afce68dfa6893ef6ac90cd620be3bc4bf5e92ab2 FROM 'INSERT INTO identities (changed, name, email, organization, reply-to, bcc, signature, standard, html_signature, user_id) VALUES (now(), ?, ?, ?, ?, ?, ?, ?, ?, ?)']
[Native code: 1054]
[Native message: Unknown column 'changed' in 'field list']

in /usr/local/cpanel/base/3rdparty/roundcube/program/include/rcube_mdb2.php on line 285 (POST /3rdparty/roundcube/index.php?_task=settings&_action=save-identity)


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