Roundcube prints blank page from some Outlook emails

[smultron]

When trying to print emails from one person who uses Outlook, the pages print out blank (but still shows up normally on the print-preview page). I've attached an (obfuscated) example email where this occurs. Let me know if you need the original. Please delete the attachment afterwards, it still may have sensitive information. Using RC 0.5-beta.

[smultron]

Trac won't let me attach a file (spam blocked), so pasted here:

​http://pastebin.com/NLLXfU37

[alec]

Works for me. What browser? Check with 0.5-rc.

[smultron]

Sorry, should have mentioned the client: this is in Windows XP using Firefox 3.6.12. These emails print normally using IE7 and Chrome. Only Firefox (on XP) prints a blank page. I'll attach another sample email if needed; let me know.

[alec]

Can you print other pages using this instance of Firefox? Did you check on different computer?

[smultron]

Yeah, this was reported to me by another user (using XP), then I confirmed it on my XP virtual machine. Firefox prints a blank page to both my physical printer, and blank to a PDF printer (pdfforge.org). (And other website and emails not sent from this Outlook user print fine, too)

[alec]

Confirmed. I've found that removing this part:

<font face="Script" size="5">Lady</font>

from the message fixes this issue. So, it looks like Firefox bug.