An internal error occured while sending mails.

[tux1337]

I got the error

An internal error occured. Please try again.

when I press the "send" button in the compose window.

Roundcube sends mails with smtp but the error also occures when php mail() is used.
I can't reproduce it. Sometimes it works, sometimes not. Most time works the first mail, if I try to compose the second mail, the error occures.

[tux1337]

Now I tested some szenarios.

If the error occures, in the errors log is this entry:

[01-Jan-2009 20:24:21 +0100]: Sendmail error;
NULL

It occures with the second mail in one session. If I logoff and logon with the same tab the error occures with the first mail. If I close the tab and use an new one, it occures with second mail.

The error occures with Opera and Firefox.

[robin]

Bug confirmed. I have two seperate environments, and one of them does this too. But only when replying to a message that has been double-clicked, not when doing a reply directly from the main window.

[l33tmyst]

Same for me. It seems it might only be when Rouncube is open in multiple tabs?

Replying to tux1337:

I got the error

An internal error occured. Please try again.

when I press the "send" button in the compose window.

Roundcube sends mails with smtp but the error also occures when php mail() is used.
I can't reproduce it. Sometimes it works, sometimes not. Most time works the first mail, if I try to compose the second mail, the error occures.

[saevar]

has the same problem...
main problem with this bug is that i cannot find error in any logfile, even if i have all in debug mode (roundcube,apache,mailserver).
Sometimes get from roundcube onscreen message> "An internal error occured. Please try again." and sometimes operation only timeouts...and as i said nothing in logs...

[tux1337]

Maybe it is a problem with free memory. But I can't say this seriously.

Since my Server got more "free" memory, sending mails works fine.

@the other users with this issue
How much free memory has your server? Is your server swapping?

[saevar]

server has 1200M ram free, swap untouched, problem still in progress....

[tux1337]

error occures also on new version (0.2.1)....

Could someone please fix this bug? This bug makes roundcube worthless.

[robin]

It seems that some part of the session is lost in the process of doing a reply. But I cannot reproduce the error anymore (r2371/svn).

[saevar]

we have this error still actual, but as i've been written before, no errors in any log , although we have in all logs LogLevel? debug.
Can any developer PLEASE fix this bug ? it's making roundcube quite unusable for our clients.

[tux1337]

@robin
Tested with actual svn-trunk (Revision 2387). Bug is still alive. Reply do not work.

[robin]

Please test attached patch (#1485659.20090417.patch),

[tux1337]

I tested the patch with revision you written for. It do not work for me. I got a white page, (means there are php errors, because I disables show errors in php.ini). I haven't got more time to debug it. I don't know if the error is at my environement or on the code... .
I will test it on another server these days, when I've got more time... Sorry for the moment.

[robin]

This turned out to be a duplicate of #1484678.