Opened 5 years ago

Closed 5 years ago

Last modified 4 years ago

#1485327 closed Bugs (fixed)

No Smart Tags support in washtml

Reported by: smultron Owned by:
Priority: 6 Milestone: 0.2-beta
Component: PHP backend Version: git-master
Severity: normal Keywords: outlook
Cc:

Description (last modified by till)

When viewing HTML emails sent from Outlook, the street-addresses (typically in the sender's signature) becomes garbled and missing chunks of information. However, if you reply or forward to the message, the information is displayed correctly (while composing the reply plain-text mode). For example:

Viewing HTML email:

Jane Doe

Sample Assistant

M & Associates

111 , 12th Fl

Phone: 111-222-3333

Fax: 111-222-4444

Fw or Re in plaintext (correct info):

Jane Doe
Sample Assistant
M & Associates
111 Fifth Ave, 12th Fl
Place City, NY 10017
Phone: 111-222-3333
Fax: 111-222-4444

Here is the relevant part of a header from such an email (let me know if more is needed):

MIME-Version: 1.0
Content-Type: multipart/alternative;
        boundary="----=_NextPart_000_003C_01C90F4C.CD015EC0"
X-Mailer: Microsoft Office Outlook, Build 11.0.5510
thread-index: AckO0Sb1F7cs2h++TB+PWLDNUIxJDgApYVzg
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3350
Message-Id: <20080905164455.4B0CD33017C4@xxx.xxx>

This is a multi-part message in MIME format.

------=_NextPart_000_003C_01C90F4C.CD015EC0
Content-Type: text/plain;
        charset="us-ascii"
Content-Transfer-Encoding: 7bit

It also inserts double spaces between each line in HTML view, too, which can be annoying.

Since the plain-text shows the information correctly, it seems like this has something to do with the HTML parser in RC + Outlook?

Attachments (1)

street-address-example.txt (6.8 KB) - added by smultron 5 years ago.
email source of example street address munging

Download all attachments as: .zip

Change History (6)

comment:1 Changed 5 years ago by alec

Attach the whole message, please.

Changed 5 years ago by smultron

email source of example street address munging

comment:2 Changed 5 years ago by smultron

Added example email source file. The address is missing sections in Roundcube as explained above, but shows up fine in other mail clients (Mail.app, Thunderbird, etc.) - (names were edited in the text file, nothing critical)

comment:3 Changed 5 years ago by alec

  • Summary changed from Street-address information garbled to No Smart Tags support in washtml

So, Microsoft's Smart Tags e.g.

<st1:street ...>Text</st1:street>

comment:4 Changed 5 years ago by alec

  • Component changed from Core functionality to PHP backend
  • Resolution set to fixed
  • Status changed from new to closed

Fixed in [7f62581c]

comment:5 Changed 4 years ago by till

  • Description modified (diff)
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