Ticket #1485027 (closed Bugs: duplicate)

Opened 8 months ago

Last modified 8 months ago

v0.1.1 Attachment corruption with certain versions of Outlook

Reported by: chops11 Owned by:
Priority: 5 Milestone: later
Component: Other Version: 0.1.1
Severity: major Keywords:
Cc:

Description

A roundcube user (IE v7.0) at my business sent a 25.1 KB Excel (.xls) file using Roundcube to 4 users:

User 1 - Outlook 2000 User 2 - Outlook 2003 User 3 - Outlook Express v6 User 4 - Outlook Express v6

All 4 users using pop3/smtp via a third party webhosting service.

Both users 3 and 4 received a 25.1 KB file that opened without trouble.

Both users 1 and 2 received a 23.4 KB file that when trying to open gives an error "The file is in a different format than specified by the file extention" and upon opening is filled with jibberish such as "?>"

The same test was tried with a Word (.doc) file and experienced the same results.

The files can be opened by all 4 users when transferred via outlook to outlook without using Roundcube.

I'd have to imagine that there is some problem with the format that extentions are being sent with when it comes to Outlook receiving them. The strange part is, Outlook Express works correctly.

Change History

Changed 8 months ago by till

  • status changed from new to closed
  • resolution set to worksforme
  • Nothing in the logs?
  • No sample message?

Please read this again: http://trac.roundcube.net/wiki/Howto_ReportIssues

I know a lot of people who use Outlook and they send me email all the time. Needless to say that it works. I am using the SVN version, maybe you can couble-check if it works on SVN (see above link how to optain the code from SVN).

Re-open if the logs don't contain anything useful, but by all means supply a sample then. :)

Changed 8 months ago by till

  • status changed from closed to reopened
  • resolution deleted

Marking this ticket as duplicate of #1484973, let's continue there if there is anything we need to talk about. :)

Changed 8 months ago by till

  • status changed from reopened to closed
  • resolution set to duplicate
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