Opened 7 years ago

Closed 7 years ago

Last modified 6 years ago

#1484154 closed Bugs (duplicate)

Email send is not working

Reported by: Arrmo Owned by:
Priority: 5 Milestone:
Component: Client Scripts Version: git-master
Severity: blocker Keywords:
Cc:

Description

Unfortunately I can't send any email from Roundcube. On the screen it says "Sending message ...", then "Failed to Send Message".

I don't see any error messages in the log (files).

Change History (5)

comment:1 Changed 7 years ago by jpingle

  • Resolution set to invalid
  • Status changed from new to closed

This is likely a problem with your setup. Try posting to the forums or the users list for help.

comment:2 Changed 7 years ago by Arrmo

  • Resolution invalid deleted
  • Status changed from closed to reopened

Hi,

Sorry to be a pain, but ... how can you be so sure? Ticket #1484116 seems to be very similar - I actually tried to comment there, but that ticket seems "stale", so I opened this one. I have no problems sending on the same machine using Squirrel mail (or command line, or using mutt). Only RoundCube fails.

Feel free to re-close this if I'm doing something dumb, but I have to admit that it doesn't seem obvious to me.

Thanks!

comment:3 Changed 7 years ago by patrys

Had an identical issue with long "subject" field contents. This got rewrapped spanning more than one line and causes an SMTP error, exim just replied with "newlines not allowed in subject."

Patched this locally to not rewrap the subject, might come up with a patch when we update to current SVN.

comment:4 Changed 7 years ago by jpingle

  • Resolution set to duplicate
  • Status changed from reopened to closed

Unfortunately, if a ticket seems stale opening a new one is not a good choice. It is never a good idea to have duplicate tickets for the same issue. As I said though, you might have better luck posting a message to the forums or getting a developer's attention on a mailing list.

You also need to provide a lot more detail about the setup. Which SVN revision you're using, what MTA your server is using, if you're using PHP mail() or SMTP, any output in your logs, etc.

The more information you give, the more likely you are to get help.

comment:5 Changed 7 years ago by Arrmo

No problem - I wasn't quite sure how to deal with this. Sorry if I caused more grief - that really wasn't my intention at all. I think RoundCube is excellent, I just can't use it yet as I can't send email with it ... :-(.

I thought this was the best place to post this, but it sounds like perhaps not. I'll ask the question in the forums then.

Just in case it helps though - I have this problem with SVN-398 (and as far back as I can find, at least to SVN-361). I'm using SMTP on Ubuntu Linux.

Thanks!

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