Opened 8 years ago

Closed 7 years ago

#1293109 closed Bugs (fixed)

Large Messages

Reported by: nobody Owned by: nobody
Priority: 5 Milestone:
Component: Other Version: None
Severity: critical Keywords:
Cc:

Description

Trying to open a message with a 4MB zip file, and it
never opens (Waited 10 minutes).  Many of the screen
elements lock, can't click on "compose" afterwards. 
Must click and open another message before gettign
control back again.

On a seconary note, a warning that the message you are
trying to open is large and may take a little time
might be good.

Thanks, your project looks nice.

Michael Tracey
michael dot iotech at net

Change History (4)

comment:1 Changed 8 years ago by navakrish

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Facing the same problem with even 2MB attachments. 

Test Environment:
Mailserver: 
Redhat 9, WU IMAP

Webserver & Database
Fedora Core 2, Apache -2.0.51-2.9.2, php-4.3.11, mysql-3.23.58

comment:2 Changed 8 years ago by navakrish

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Temorarily solved this problem by setting "memory_limit =
64M " in php.ini.

comment:3 Changed 8 years ago by maulkin

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This is almost certainly a problem with the 'memory_limit'
directive in php.ini, which has a default of 2Mb. As the
script itself will be taking some space, you can only open
files < 2Mb unless this directive is changed.
(I'd suggest marking this as WONTFIX, it's a config problem
outside the scope of roundcube. It may be worth putting
something in the README though)

comment:4 Changed 7 years ago by richs

  • Resolution changed from None to fixed
  • Severity set to critical
  • Status changed from assigned to closed

It's true that this is a PHP configuration issue, but added a note in INSTALL documentation.

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