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Ticket Summary Owner Type Priority Component Version
#1487964 hi roundcube not getting email from server Bugs 5 Addressbook 0.5.2

The mails can be send from roundcube

The mails reach the server successfully. But they do not reach roundcube

What can i do?

[21-Jun-2011 15:03:32 -0500]: IMAP Error: Authentication for roundcube_test fail ed (LOGIN): "a001 NO Authentication failed." (POST /rcm/?_task=&_action=login) [21-Jun-2011 15:15:10 -0500]: IMAP Error: Empty password (POST /rcm/?_task=&_act ion=login)

#1487991 SMTP Error: Invalid Response Code Received from Server Bugs 5 Addressbook 0.5.2

My email server hosts three interfaces, Roundcube, Squirrel and Horde. I HATE Squirrel and Horde but absolutely LOVE Roundcube; problem is, I receive the above error every time I try to send out an email. I can still receive emails to the server and view them from all three interfaces, but I can only send out emails from the other two. Can you please help me fix this problem - I'm dying to get back on Roundcube!

#1487992 SMTP Error: Invalid Response Code Received from Server Bugs 5 Addressbook 0.5.2

I sent in a ticket with this problem above, and I was sent this response:

Configuration issue. Use mailing list or forum. Enable smtp_debug and provide the log + more info about environment (PHP version, etc.)

Can you please explain to me how to do any and/or all of this? How do I access these files, etc. required? Please help me.

#1488029 Unable To Login Bugs 5 Addressbook 0.5.2

After installing successfully roundcube, I am unable to login with my gmail account or any other account also please suggest me what to do or put in server input box.

#1488031 (Login failed for from Empty startup greeting ( Bugs 1 - Highest Addressbook 0.5.2

(Login failed for hosting1200@… from Empty startup greeting (

#1488044 Contacts not removed from contacts table Bugs 5 Addressbook git-master


When a contact is removed, the record isn't removed from the contact table. In my case I'm on MySQL.

#1488080 replies not being sent Bugs 5 Addressbook 0.5.4

this has been an ongoing problem. today my web host (alsonetworks) installed a new version of roundcube and the problem has become unbearable. I reply to messages and hit send. Roundcube grinds away for a minute or two then leaves me right on the page with my message unsent. It happens on a number of computers. I then try a different email program and everything works fine. It used to happen to 1 in 50. As of the upgrade it's happening to 25%.

#1488092 Installation with nginx + dovecot cant login Bugs 5 Addressbook 0.6-RC

Hi i have issues im new on this roundcube i have nginx, i configure roundcube then installed dovecot but for some reason i cant login with my root user/pass default of my unix machine. Theres some example dovecot configuration to enable so i can login with my root password? I have to copy/paste sql file? or i can install directly tru /installer path ? i tried both but no luck . Thanks.

here is errors:

Test SMTP config

Server: PHP mail()
Port: 25

Trying to send email...
SMTP send:  NOT OK(Mail delivery with mail() failed. Check your error logs for details)

its strange cause i have a vb forum and works the sendmail perfect.

and dovecot:

Connecting to localhost...
IMAP connect:  NOT OK(Login failed for root from 190.x.x.x.x. AUTHENTICATE PLAIN: Authentication failed.)
#1488119 1000 spams from one sender Bugs 5 Addressbook 0.6

Getting 3-4 emails from same sender all day and do not know how to stop them from randy@… and randy friedman. Help please

#1488121 IMAP Problem Bugs 5 Addressbook 0.6


i'm getting login failed error, i have setted up imap and dont know what to do more. Here is log example:

[11-Oct-2011 22:56:16 +0200]: IMAP Error: Login failed for jebajseti@… from 88.373.76.162. AUTHENTICATE PLAIN: Authentication failed. in /var/www/mail/program/include/rcube_imap.php on line 199 (POST /mail/?_task=login&_action=login)

telnet 143 gives response


What am i doing wrong, or what should i do about that? I am runing dedicated server, so i can change everything on system.


#1488194 Can't send attachments on round cube for hostgator. Bugs 1 - Highest Addressbook 0.6

I have a hostgator acct., but i can not add attachments onto round cube to send, files are denied, can i increase the limit, if so how?

#1488198 Error code 500. Bugs 1 - Highest Addressbook 0.6

I keep getting service not available error code 500 and unable to login. Please advise cure

#1488215 How is this working? Tasks 5 Addressbook 0.6

can u please tell me how is this working? is this site give "free" solution to the coding problem? thanks

#1488248 please a ticket Bugs 5 Addressbook 0.7-beta

quero um ticket porfaor naos estou conseguindo criar um email

#1488259 cannot login Bugs 5 Addressbook 0.7

i can't log into my email account as its asking "username", then "password" which is normal and i know the answers to both these, but now asking also "server" : i have no idea what to write here.

#1488468 roundcube webmail not logging me in Bugs 1 - Highest Addressbook 0.7.2

Hi, i use roundcube on the internet at and i type in my email address and password and its not loggin me in at all. it comes up with the warning login failed. i havent changed my password or email address or anything, so wondering whats happening at round cubes end. when i try to look at roundcubes forums for myself, its all technical jargon with imaps and pop3 servers, i dont use those, i prefer the non complicated way of doing it on the internet because i cant understand computers very well. i need to access it though however, because my home business is run through it so its important i need access. hope someone can help from roundcube to let me know whats going on. sorry dont know what version it is, its through moonfruits domains and it goes to

#1488492 export address books issue Bugs 1 - Highest Addressbook 0.7.2

Hello roundcube team, thanks for doing such a good job. I'm facing an issue don't know if it's bug or there is another way to do it! i've searched alot and can't find any solution, so help please... I need to export my guest book (i have thousands of mails and addresses). Kindly check the attached , i can't find any contacts to export ! How to export my contacts addresses(email accounts who contacts me) from roundcube? Thanks & best regards

#1488496 Login Failure on another account Bugs 5 Addressbook 0.7.2

We have another account with roundcube and it will not let us login. Username: bookahunt@… Password: arctic

#1488552 Outlook sent mail integration Feature Requests 5 Addressbook 0.8-rc

Would there be a way to have sent emails from Outlook replicated or copied to the sent box in roundcube webmail? Currently gmail does it and it is useful. If I access gmail in the web I can see what I've sent from Outlook as well.

Please advise.

#1488573 Filter box in Larry skin with problem Bugs 5 Addressbook 0.8-rc

In Larry skin, the filter box for [un]read/[un]answered/etc, is with problem. When change for default (old) skin, isn't the problem.

Screenshots in attach.

#1488576 Translation Tasks 5 Addressbook 0.8-rc

Launchpad is not fine I think...

I think we should move to Transifex,a very nice website for translation collaboration.

#1488587 Cant receive mails to my account Bugs 1 - Highest Addressbook 0.8-rc

Hi!! People call me to tell me that they sent me an email to my round cube account and i don't receive anything. All the mails are bouncing back.

Please help!!!

#1488630 DSN (write): NOT OK(MDB2 Error: connect failed) Bugs 1 - Highest Addressbook 0.8.1


I have installed roundcubemail on CentOS 5.8 with Mysql with following fonfiguration :

set $rcmail_configenable_installer? = true; Created Database using as below : # mysql –u root CREATE DATABASE roundcubedb /*!40101 CHARACTER SET utf8 COLLATE utf8_general_ci */; GRANT ALL PRIVILEGES ON roundcubedb.* TO roundcubeuser@localhost IDENTIFIED BY 'secret';

## did below in webmail directory location in my case its /var/www/html/roundcutemail mysql -u root -psecretdbpassword roundcubedb < SQL/mysql.initial.sql

edit the config/ file and set value for the following variables.

$rcmail_configdb_dsnw? = 'mysql://roundcubeuser:secret@localhost/roundcubedb';

edit the config/ and adjust the following variables:-

$rcmail_configdefault_host? = '';

It starts OK with default installation web based but at certain stage i am getting database error as below :

Check config files OK OK Missing config options

The following config options are not present in the current configuration. Please check the default config files and add the missing properties to your local config files.

  • support_url

OK, lazy people can download the updated config files here: Check if directories are writable

Roundcube may need to write/save files into these directories temp/: OK logs/: OK Check DB config DSN (write): NOT OK(MDB2 Error: connect failed)

Make sure that the configured database exists and that the user has write privileges DSN: mysql://

Please help or suggest for the same.

#1488650 Problems between relation (users->identities->contacts) Bugs 3 Addressbook 0.8.1

Hi, After upgrading an old install (0.2-alpha) to 0.8.1, the sql upgrade fails. I tried differents solutions as mentionned in UPGRADING file but whitout a good end.

Finally, i have installed a new version (0.8.1), make some changes on the 0.2-alpha database (like myisam -> innodb, some drop key etc.) and manually copy users/identities/contacts data to the new database.

Now, even if i can see for example the signature data in the table "identities" and contacts in the table "contacts" for a user X, when i log in X account, there is no sigature mentionned in params tab, no contacts in contacts list etc.

How can i repair relations between datas in users, identities ans contacts table for each users ?



#1488661 Webmail access Bugs 5 Addressbook 0.8.0

I am a new user setting up webmail for our comapny in the US and have chosen Roundcube to provide this. I need to have a site that I can log into and get access to our emails on server easiy and simply. I have registered with Roundcube but I see no route to get to emails on the login page


#1488670 adding a contact to adressbook doesn't always work Bugs 5 Addressbook 0.8.0

Adding first (and further) contacts doesn't work when used on an adresslist with many recipients.

#1488700 public register Bugs 5 Addressbook 0.8.1

I want to set public register for roundcube webmail script Is it possible?

#1488745 Softaculous Bugs 5 Addressbook 0.8.0

Sir, I am from Softaculous Team . And would like to know if we must release the current 0.8.2 version to the users or should wait for the next release or (if available patch it ) then release

#1488746 About the release Bugs 5 Addressbook 0.8.0

Well, I am a developer at Softaculous - An auto installer (which automates the installation of hundreds of scripts) for millions of users So my question is should we launch the 0.8.2 version of RCmail in Softaculous or wait for your next release which will fix the bug.

#1488766 problems with roundcubemail and sieve Bugs 5 Addressbook 0.8.0

I recently upgraded my server to roundcubemail-0.8.2, pigeonhole-0.3.1 and sieverules-1.17. After entering settings in my webmail interface and adding a ruleline "From contains bla" to a rule after clicking on "save" The box "From" is going back to "Subject" and that is what was saved:

my .dovecot.sieve:


elsif anyof (header :contains "Subject" "DKRZ Mitteilungsblatt",

header :contains "Subject" "bla"


Then I edited .dovecot.sieve, changed Subject by From and compiled it: sievec .dovecot.sieve .dovecot.svbin

Now the webmail interface shows that line as: "Other header From contains bla".

So roundcubemail and sieve no longer fit together ... :-(

#1488794 Installation problem ... Bugs 5 Addressbook 0.8.2

Fail to install RoundCube. I try to install it on the domain give me a few errors and I can not figure why you should set up next to go?

#1488817 Login Failed Bugs 5 Addressbook 0.8.0

Hi, I try install roundcube at localhost.Installation works fine but at the time of login it shows me msg as Connection to storage server failed. Can you please tell me ,where is exactly problem?

#1488914 email fail Bugs 5 Addressbook 0.8.0

My emails are not being delivered or sent. What is the problem?

#1488945 please help im unable to open my emails from my new pc my email address is tom Bugs 5 Addressbook 0.9-beta

i am only able to open my email from my blackberry which does not require a pass word , i cannot open my emails from my new computer , my email address tom@… my web page PLEASE HELP

#1488947 attaching files Bugs 5 Addressbook 0.9-beta

amazing nice interface... I use your software also when I check email on my i pad 3. When i use icab browser its the only browser that lets you attach all files to emails, unfortunately I can't do it with roundcube for file or photo. Can this be fixed? It would be amazing :)

I am already amazed that I can preview .ai attachment in your software, usually you can't with i pad... I have Apple... lol


#1488957 Round Cube failure in Internet Explorer 7.0 Bugs 5 Addressbook 0.9-beta

We are getting a Data Base Error: Connection Failed! Unable to connect to the databse! Please contact your server-administrator. THIS ONLY HAPPENS IN INTERNET EXPLORER. The company that is hosting our website is "Inmotion hosting".

Please advise.

#1489014 I need help getting into my e-mail account please. Bugs 5 Addressbook 0.9-beta
#1489030 Cannot Receive Emails But Can Send Bugs 1 - Highest Addressbook 0.7.1

I am unable to receive emails from anyone but i am able to send them without a problem.

I am using a Linux Virtual Private Server, on Cent OS 6 64bit

I am using nginx webserver and the IMAP server is Dovecot, it may be a dovecot configuration failure i do not know, ive checked the logs but not too sure exactly what i am looking for.

I need professional help, im rather new to this kind of stuff so simple terms please

#1489034 wtf? Bugs 5 Addressbook 0.9-beta

i just found out horde no longer works and i must use roundcube to access my business email!..i just downlaoded the tar.gz file and it may as well be in chinese! hoiw the FUCK do i get to my BUSINESS EMAIL without having to be albert fucking einstein? i am pissed!!!

#1489103 Contacts Import Bugs 3 Addressbook 0.9.0

What format should be CSV so it can be imported in roundcube?

#1490080 Adressbook is case sensitiv Bugs 5 Addressbook 1.0.2

if our users log in with their name "username", he sees his adressbook...

If the user logs in with "Username", mails and everything else is fine but the adressbook is empty.

maybe you can fix this, that the adressbook is shown on both versions of typing the name.

#1484905 nobody in sender Bugs 5 Client Scripts 0.1-stable

WHen I set my name in roundcube, it seems to change my name to 'nobody' on sent emails.

#1484911 Unable to subscribe/unsubscribe folders Bugs 7 Client Scripts 0.1-stable

When going into "settings" and selecting "folders", The "Save" button to save the new settings of folder subscription/unsubscription is missing.

#1484978 Can't send mail Bugs 5 Client Scripts 0.1.1

I can receive emails in my inbox but cannot send when I reply or start a new message. "FAILED TO SEND MESSAGE" in a big red box appears in the top of the screen.

I've also has bounce backs from responding to emails that has just been sent. Please help!!

#1485028 i cannot send any message on round cube forums Bugs 5 Client Scripts 0.1.1

When i try reply messages or create topics on roundcube forums when i sendo the form show:

Could not find phrase 'security_token_missing'.

Can you fix it?

#1485101 DomDocument Function has problems with malformed HTML Bugs 5 Client Scripts git-master

The new DomDocument? loadHtml function has problems with malformed HTML (eg. HTML, HEAD, and BODY tags inside another set of HTML>BODY tags). I don't think it is viable to handle all malformed HTML emails (there will always be something it cannot handle).

I propose an option to allow switching between plain text and HTML formats (only visible when the email contains HTML). While I can go into the source to view the content, this is not user friendly, and not something I would recommend to a non technical user. A radio button similar to the one in the Compose screen (when TinyMCE is enabled) would be ideal.

#1485119 Fatal error: Undefined class name 'rcube_install' in /installer/index.php on line 55 Bugs 5 Client Scripts 0.2-alpha

Nach upgrade von 0.1

Fatal error: Undefined class name 'rcube_install' in /home/ on line 55

#1485160 Plugin API - ready coded Tasks 5 Client Scripts 0.2-alpha

I have coded a plugin API. It is very similar to Squirrelmail.


Apendix to URL or ...
by templage <plugin:begin name="plugin_name:plugin_function">stuff to modify/replace<plugin:end />

Now I see you have changed redirects in index.php. Not a big deal, but I have to re-design some things.

Perhaps it is time to join efforts.

Please, someone may contact me via My id there is "rosali".

Regards, Roland

#1485271 Can't delete: Automatic reply Bugs 5 Client Scripts 0.2-alpha

Going to vacation, I set an "automatic reply". Can't delete it. The option doesn't appear anymore in Personal Settings. Does it has been moved? or removed?

#1485510 iamhcem net site Bugs 5 Client Scripts 0.2-beta

f*ing spammers, get off!

#1488023 search button or get parameter Tasks 1 - Highest Client Scripts 0.5.2


I would like to have a search button or search by email with the address parameter get.

js function document.getElementById ('rcmqsearchform'). submit (); the filled box is not working When paste Address with get parameters and have invalid request error. please help:) Regards Arek

#1488439 user should log on to domain without typing domain name Bugs 5 Client Scripts 0.7

$rcmail_configusername_domain? = "";

In only one domain i can add,so that user can bale to log on without giving domain the user can log on to multiple domain without typing the domain name.

So how can i add multiple domain in ? Please assist me to proceed further.

thanks &regards, nafi

#1488639 Attachment Reminder Feature Requests 5 Client Scripts 0.8.0

Prompts you if it looks like you wanted to attach a file but didn't as .

#1489394 Deleting folder deleted all messages inside Bugs 5 Client Scripts 0.9.3


Within settings > folders I accidentally deleted a folder which had hundreds of emails filed in it, many of which were important.

It seems that deleting the folder also deleted every single email message within the folder, and they do not seem to have gone to the trash folder.

Is there any way I can recover these deleted email messages or are they gone forever?


#1336523 Better Microsoft IIS support Feature Requests 5 Core functionality None
When I tried to run RoundCube in IIS 5.0, I had to make
a few modifications for it to run, although I could not
get file attatchments to work.

For example, IIS only allows POST to specific file
extensions chosen by the server (for example .PHP)! (
See )
Therefore it will not accept POST to /?_auth=... but it
will to  /index.php?_auth=... so I changed the forms so
instead of posting to ./?blah they now all POST to
/index.php/?blah. Also changed $COMM_PATH in index.php
to include the name of index.php.  

After all this though, sending emails with file
attatchments don't work in IIS still, and there is no
error message. This is a big problem for me.
#1484985 Problem with Migration from SqWebMail to RoundCube Bugs 5 Core functionality 0.1.1

I recently migrated the webmail software from SqWebMail? to RoundCube for one of my clients. The IMAP server on this system is Courier IMAP, 4.3.1 snapshot. Some of the users are having problems with sending emails. RoundCube complains about not being able to save sent emails.

SqWebMail? with a certain configuration archives the Sent folder every month, like follows:

camaro:/var/local/mail/ cat courierimapsubscribed INBOX.Sent.2008.02-Feb INBOX.Sent.2008 INBOX.Sent.2008.01-Jan INBOX.SPAM

The problem occurs if the Sent folder is missing and these archived orders are subscribed.



#1485169 Corrupted Attachments Bugs 5 Core functionality 0.2-alpha

This is directly related to:

As I don't have permission to re-open the bug, I've opened this one here.

What happens basically is: What happens: If I try to open the e-mail in Outlook all attachments are corrupted except JPG and PDF ones. If I try to open the e-mail from RC Webmail, the attachments preview is garbled but I can download the healthy file. This issue does not affect Outlook Express. [...] Documents are fine now, but they appear as: "ATT00928.txt" in Outlook. If you rename them to .doc or the original extension, they will open.

It's still a naming problem.

I've tested it with the latest version.

#1485209 Fresh IMAP Accounts without Trash Sent Draft Feature Requests 5 Core functionality git-master

On fresh Imap Accounts there should be a possibility to create Default folders like Trash Sent Draft. Else there will be problems like deleting mails

#1485520 Can't login wih email instead of login Bugs 5 Core functionality 0.2-beta

I've installed roundcube v 0.2-beta, but when i'm enering the correct username and the passwords i've got the error "Session TimeOut?".

Maybe this is because we have a mail server that needs the whole email message (name@…) instead of just login (name).

The thunderbird and squirellmail is working perfectly, but roundcude don'n even move from the login scrren.

In mail.log on server I can see that the login was successfull.

I've the other installation of the roundcube (on the other server) that works perfectly, so it is not the client or browser problem.

Thank you in advance for any ideas that will help to sove this prblem.

#1485563 Content-Type header missing in sent mail, saved in IMAP folder Bugs 5 Core functionality 0.1-stable

When sending mail using RC 1.0, it is saved in the Sent IMAP folder afterwards. I discovered that the Content-Type header is missing there, while it is included in the copy that is in fact sent to the recipient.

This disrupts umlauts and other special characters when viewing sent mail.

#1485598 Alt-text + CSS Image Replacement in HTML Emails Feature Requests 5 Core functionality 0.2-beta

In HTML emails that contain images, RC replaces these with a pink box. It would nice if it also displayed the alt-text for the image (if available), or could render CSS Image Replacement methods correctly. Right now, RC incorrectly places the text on top of an image when an HTML email uses CSS Image replacement (the image should go on top of the text to hide it).

#1485845 Login fails when running it on a subdomain ... Bugs 5 Core functionality git-master

... it does not login when running it on a subdomain. I'm quite sure that there is no mis-configuration on my url routing in Apache.

It works f.e. on It fails on, or, etc.

Nothing in the logs to report.

Regards, Rosali

#1485915 Message list not displaying Bugs 5 Core functionality git-master

When I click on a message folder the message list is not displayed and the following error appears:

Agente de Usuário: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) Carimbo de data/hora: Wed, 10 Jun 2009 17:12:42 UTC

Mensagem: 'row' is null or not an object Linha: 134 Caractere: 61 Código: 0 URI: https://???/roundcubemail/plugins/contextmenu/contextmenu.js?s=6491

The first load is ok, but if I navigate to another folder the error appears. After the error I can only see the messages if I hit F5.

I´m using IE8.


#1486255 Global (or host) configuration and user preferences merge Bugs 7 Core functionality 0.3-stable

Using latest 0.3-stable version, which I find great, I have some trouble with mbox names set in config/ . As roundcube account auto creation is enabled, when a new user login, he have some empty values in his preferences, e.g. trash_mbox = . The trouble is that when those preferences are merged with global configuration, these empty values overide proper value from global configuration, and so for exemple such auto created account cannot find its removed messages in the trash, as trash folder is (same thing for sent folder).

I've codec a quick patch, which is not meant to be the best as I'm not an expert of roundcube code. This patch remove empty values from user preferences before merge with global configuration, so problem describe before was avoided. Maybe a it should only do it for some config/pref value (such as folder name), maybe it's account auto-creation code that should avoid adding such empty preferences.

#1486380 Deleted items never appear in the Trash folder Bugs 3 Core functionality 0.3.1


This week I was finally able to upgrade to v0.3.1 from v0.2-ish or v0.1.5. Sys: Apache-1.3; mysql 5.1.32; freebsd 6.4; dovecot (not the latest 1.2.8)

Since then, I've just noticed that my Trash folder hasn't change since the upgrade. Every mail I've delete while viewing or from from the list display has disappeared.

I've done a couple test creating a new Trash file; with no success; the error_log file contains no hints

Sorry if this is an existing issue; I wasn't able to find any trace of a similar issue.

#1486497 Blackberry no longer checks RoundCube Bugs 5 Core functionality 0.3.1

I am a RoundCube end user with webmail through Hostmonster. I have 3 options for webmail - Horde, Squirrelmail, RoundCube. I use RoundCube because it's the best of the three, and until recently I could use it to read mail on my blackberry.

When the latest update happened (my icons changed, HTML format became available), I lost the ability to read on my blackberry - now I get a terse "SERVICE NOT CURRENTLY AVAILABLE! Error No. [501]"

I can't tell you what version I have as hostmonster hasn't made that information available to me.

Perhaps I should check with them, but I wanted to send to you guys first because it seems to be a RoundCube thing, not a HM thing.

#1486531 keep redirect back to login page Bugs 5 Core functionality 0.3.1

hi, i've just installed v0.3.1 roundmail ... But It keep redirect me back to login page after 5 seconds.

Any fix... Thank you.

#1486871 How do limit daily sent per account. Feature Requests 1 - Highest Core functionality 0.3-stable

I'm using unlimited outgoing server as my host. problem is some users sent thousands of email per day. i need a solution for limit their sent mail ability per account basis their account like gmail. (email 400 per day). how do i do this. Please help.

#1486908 Need help to decrypt password Feature Requests 5 Core functionality 0.4-stable

Hi, the wiki says

What RoundCube is not?

So I'm trying to build a module to create and manage email accounts (and new domains later).

I've create a new table to handle permissions but I'm having troubles to decrypt the password and validate accounts from my module. I've try to use mysql's encrypt function to match entered password with the password stored in DB but didn't work. I've try to change roundcube's login.php to store username in $_SESSION and let roundcube to control the validation process but was no good eather.

Can you help me decrypt the password, or suggesting some other way to validate user login? Thanks in advance

P.S. Sorry if I missplaced this ticket

#1488032 Problem with cyrillic attachments Bugs 5 Core functionality 0.5.3

Problem with subj.

When attach files with cyrillic names receiving side have file with names : ATTACH001.xls and Untitle.doc.

#1488129 Changing default email domain Bugs 5 Core functionality 0.6


I have an issue on the OS-X Lion server I admin. Apple suggested I contact the project directly.

Our mail domain under webmail shows as user@…, so messages we send display as coming from user@… instead of just user@….

Can you please tell me what I need to do change this to user@…?

Thank you for your help!

#1488130 the attached file's chinese name cannot dispaly rightly Bugs 5 Core functionality 0.6

it can be display rightly in outlook express. please help to check it. Thanks a lot!

#1488185 absolute path to temp_dir Bugs 2 Core functionality 0.6

WK2003/IIS 6/PHP 5.3.8/MySQL 5.5 /RoundCube 0.6/hMailServer 5.3.3

How to install Wiki states

Windows box with IIS6 and hMailServer. NOTE: Make sure you set temp_dir in to an absolute path as otherwise users may run into issues with attaching files to emails

When the temp directory is as stated above the roundcube installer states that it is not readable, it is readable however when it is set at 'temp/'

I have tried every combination of path and I cannot attach a file to an outgoing email "file upload fails" can you please clarify instructions/permissions for the temp_dir

#1488236 email not working Bugs 1 - Highest Core functionality 0.6

Hi, For the past 3-4 hours, my email has stopped working on my computer and also on my blackberry phone. I am not receiving, nor able to send any emails. Please can you sort this out asap


#1488275 Roundcube incompatible with session stored on memcache Bugs 5 Core functionality 0.7


I have updated version 0.5 to 0.7 today and after update connexion on account will be broken with message "Session invalid or expired", and I have this on session logs :

[24-Dec-2011 13:36:05 +0100]: Aborted session lc5629fm094tl7rankdc03a0n1; no valid session data found [24-Dec-2011 13:36:20 +0100]: Session authentication failed for ; invalid auth cookie sent [24-Dec-2011 13:40:51 +0100]: Session authentication failed for ; invalid auth cookie sent

After search I see than on class at file rcube_session.php the propertie "key" will be empty...

On my server I store session on memcache server with this php configuration :

php_admin_value[session.save_handler] = memcache php_admin_value[session.save_path] = "tcp://my_memcache_host:11211?persistent=1&amp;weight=1&amp;timeout=1&amp;retry_interval=15"

So I have switched to file handler and no Roundcube connexion works... I think it have a bug with Roundcube session manager and Memcache stored php session...

#1488318 Connection no longer secured when viewing emails Bugs 5 Core functionality git-master

This could be with my config, and maybe a poorly installed certificate, but when in the mail view, with no emails in my Inbox, it shows that I have a secure connection. As soon as a new email arrives, or if I switch to a folder with emails in it, I 'lose' the encryption. I get the, this page is only partially encrypted message.

#1488431 Emails read on Phone (android) not showing up as read on webmail Feature Requests 5 Core functionality 0.7.2

Is there anyway to do that? I'm trying to get away from gmail but that's a pretty big advantage gmail has that I haven't found away to do with roundcube.

#1488437 login crash because of size of $rcmail_config['des_key'] Bugs 5 Core functionality git-master

I've installed trunk r6085. When $rcmail_configdes_key? is set to a random string, login in Roundcube crashs with 500 error and the following entry in error log:

[18-Apr-2012 11:22:54 +0200]: PHP Error: Configured crypto key '8üQT=WVJ*(Ö,mfb7XxCöpLK#' is not exactly 24 bytes long in /var/www/program/include/rcube_c
onfig.php on line 316 (POST /?_task=login&_action=login)

In my eyes, this key is exactly 24 chars long. Could it be, that because of UTF-8 the german umlauts are count with 2 bytes, so internally this string is 27 bytes long?

#1488455 Apache mod_spdy breaking message and attachment functions? Bugs 5 Core functionality 0.8-beta

I have Apache with mod_spdy (mod-spdy-beta on Roundcube 0.8-beta. When I turn mod-spdy on and log in, no messages come up until I explicity click the inbox. Then I can read most messages except the very first in the list. I cannot delete messages (or move). I am also running the new skin (larry?).

I turn mod_spdy off and it all goes back to working fine.

Apache version: Apache/2.2.15

Loaded Modules:

core_module (static) mpm_prefork_module (static) http_module (static) so_module (static) auth_basic_module (shared) auth_digest_module (shared) authn_file_module (shared) authn_alias_module (shared) authn_anon_module (shared) authn_dbm_module (shared) authn_default_module (shared) authz_host_module (shared) authz_user_module (shared) authz_owner_module (shared) authz_groupfile_module (shared) authz_dbm_module (shared) authz_default_module (shared) ldap_module (shared) authnz_ldap_module (shared) include_module (shared) log_config_module (shared) logio_module (shared) env_module (shared) ext_filter_module (shared) mime_magic_module (shared) expires_module (shared) deflate_module (shared) headers_module (shared) usertrack_module (shared) setenvif_module (shared) mime_module (shared) dav_module (shared) status_module (shared) autoindex_module (shared) info_module (shared) dav_fs_module (shared) vhost_alias_module (shared) negotiation_module (shared) dir_module (shared) actions_module (shared) speling_module (shared) userdir_module (shared) alias_module (shared) substitute_module (shared) rewrite_module (shared) proxy_module (shared) proxy_balancer_module (shared) proxy_ftp_module (shared) proxy_http_module (shared) proxy_ajp_module (shared) proxy_connect_module (shared) cache_module (shared) suexec_module (shared) disk_cache_module (shared) cgi_module (shared) version_module (shared) ssl_module (shared) php5_module (shared) spdy_module (shared) wsgi_module (shared)

In the log I have this:

Apr 29 09:48:59 web01 roundcube: PHP Fatal error:  Call to a member function show_message() on a non-object in /path/to/webroot/public_html/webmail/index.php on line 218
Apr 29 09:56:56 web01 roundcube: PHP Fatal error:  Cannot redeclare rcmail_message_attachments() (previously declared in /path/to/webroot/public_html/webmail/program/steps/mail/ in /path/to/webroot/public_html/webmail/program/steps/mail/ on line 157
Apr 29 09:57:21 web01 roundcube: PHP Fatal error:  Call to a member function show_message() on a non-object in /path/to/webroot/public_html/webmail/index.php on line 218
Apr 29 10:00:24 web01 roundcube: PHP Fatal error:  Call to a member function show_message() on a non-object in /path/to/webroot/public_html/webmail/index.php on line 218
Apr 29 10:00:37 web01 roundcube: PHP Fatal error:  Call to a member function show_message() on a non-object in /path/to/webroot/public_html/webmail/index.php on line 218
Apr 29 10:00:45 web01 roundcube: PHP Fatal error:  Cannot redeclare rcmail_message_attachments() (previously declared in /path/to/webroot/public_html/webmail/program/steps/mail/ in /path/to/webroot/public_html/webmail/program/steps/mail/ on line 157
Apr 29 10:01:23 web01 roundcube: PHP Fatal error:  Cannot redeclare rcmail_message_attachments() (previously declared in /path/to/webroot/public_html/webmail/program/steps/mail/ in /path/to/webroot/public_html/webmail/program/steps/mail/ on line 157

spdy is getting quite popular, so I think solving these issues is quite worth it.

#1488476 empty all messages Tasks 2 Core functionality 0.7.2

Dears colleagues, How do i empty all messages in my box in one shot?

#1488602 Login with 8 chars of password possible Bugs 1 - Highest Core functionality 0.8.0

In my login I have a password of 11 chars. I accidently wrote only 10 chars of my password and was logged in successfully. So I tried it from 1 to 8 chars and when typing in the first 8 chars of my password I can login.

I have courier as an IMAP server and mysql tables to save user and password of my email addresses.

#1488614 Nothing is displayed after successfull login Bugs 5 Core functionality 0.8.0

Symptoms: I can log in to RoundCube 0.8, but all folders are displayed empty. All message-related buttons in the toolbar are deactivated. Furthermore, the list of settings is also empty and deactivated.

Details: I had a working 0.8 installation, everything worked perfectly. Then last night I: 1) changed my IMAP password, and 2) updated Debian using the official stable repositories.

Since then, I can log in to RC with the new password but nothing works in RC, as described above. Screenshots are attached.

Checks I have done: The IMAP server seems to be working well, since there are no problems with Thunderbird. With Thunderbird I can log in, read and send mails as expected. I also fired up RC's installer, and verified that it can log in to the IMAP and SMTP servers, and there were no problems.

#1488735 Attachment problem Bugs 10 - Lowest Core functionality 0.8.1


I have Roundcube 0.8.1 installed on my server. Everything works fine except attachments...

When I add attachment which filename that contains unicode chars I receive it in my Outlook like "Untitled Attachment 00001.ext" but if I remove unicode chars from filename attachment name is ok.

And if I check that email / attachment in Roundcube not in Outlook filename with unicode char is also OK.

How to fix this?

Btw. In older version of Roundcube 0.6-RC I didn't have this problems...

#1488805 Deprecated hook name errors in RC error log Bugs 5 Core functionality 0.8.3

Since upgrade to 0.8.3 we have lots of error messages in logfile. They are of two types:

1) Deprecated hook name. imap_init

[13-Nov-2012 17:12:29 +0200]: PHP Error: Deprecated hook name. imap_init -> storage_init in /usr/share/roundcube/program/include/rcube_plugin_api.php on line 221 (GET /?_task=mail&_action=preview&_uid=18898&_mbox=INBOX&_framed=1)

2) Deprecated hook name. mailboxes_list

[13-Nov-2012 17:18:29 +0200]: PHP Error: Deprecated hook name. mailboxes_list -> storage_folders in /usr/share/roundcube/program/include/rcube_plugin_api.php on line 221 (GET /?_task=mail&_action=check-recent&_mbox=Sent&_list=1&_remote=1&_unlock=0&_=1352819910401)

#1488809 image attachments corrupted and not showing correctly in windows Bugs 5 Core functionality 0.8.3

I am using roundcube 0.8.3. Image attachments show correctly in ubuntu, but show on corrupted and only a part in windows. I couldn't find a reason for the same, as the attachments show correctly in Ubuntu.

#1488830 Error when we try toaccess to Bugs 10 - Lowest Core functionality 0.8.0

ERROR: Wrong 'suhosin.session.encrypt' option value. Read REQUIREMENTS section in INSTALL file or use Roundcube Installer, please!

The people who is in charge in IT is no longer working with us and we do not how to fix this problem. Could you help us? Thanks

#1488911 Apache(2.4.3) crash while loading mails Bugs 2 Core functionality 0.8.0

Apache crashes while I am trying to Refresh mails.

#1489089 RoundCube login problem Feature Requests 5 Core functionality 0.9.0

I have two webmail programs on server. SquirrelMail? works fine, but RoundCube does not. SquirrelMail? version : 1.4.22 RoundCube version : 0.9.0 Server : Linux mail.izvodi 2.6.32-358.6.1.el6.x86_64 #1 SMP Fri Mar 29 16:51:51 EDT 2013 x86_64 x86_64 x86_64 GNU/Linux Excerpt from dovecot.log, for SquirrelMail?, and for RC : SM : May 07 13:34:55 imap-login: Info: Login: user=<detlef>, method=PLAIN, rip=, lip=, mpid=17319, secured RC : May 07 13:18:46 imap-login: Info: Disconnected (auth failed, 1 attempts): user=<detlef@izvodi>, method=PLAIN, rip=, lip=, secured

WHY does RC add a domain for webmail login? Because user+pass is obviously correct...

#1489104 internal server error 500 'over quota' Bugs 1 - Highest Core functionality 0.9.0

cannot login to any of our 4 business email accounts as this message appears. how do i get past this or what setting do i change to rectify. i am not technically minded so help much appreciated.

#1489105 cannot access emails Bugs 5 Core functionality 0.9.0

wehad email address admin@… - then we could not open emails - we have tried to reset password - but verification emails go to admin email which we can't access. so have changed the email to one we can access but how do we see email for admin@…

#1489106 website connection Tasks 1 - Highest Core functionality 0.9.0

Having trouble connecting roundcube to website so any members of website are automaticly added to roundcube, there is a number of databases, but all at one web site. How can you auto asign new member to roundcube? Regards admin@…

#1489115 Attatchments Bugs 4 Core functionality 0.9.1

Hi there

I am having difficulty sending attachments. If you could give me the step by step process to attaching a doc to my email that would be great.

Regards Val

#1489125 non riesco più ad accedere a mi posta Bugs 5 Core functionality 0.9.1

scusatemi ma non riesco più ad accedere al mio indirizzo cosa devo fare?? fino a 2 giorni fa non avevevo nessun problema

#1489139 Needing assistance Bugs 5 Core functionality 0.9.1

I have installed roundcube webmail but I do not know how to issue user accounts. I thought that a user account added to the server will be ok. Unfortunately, when I tried to login to roundcube webmail, login fails.

I am using CentOS 6.4 for my server.

I hope you can help me.


#1489163 round cube cannot send and save draft emails Bugs 5 Core functionality 0.9.1

I have latest version of rondcube on latest version of zpanel, my mail server is postfix and it work correctly (I check it with thunderbird mail client), when i want to send message , I dont see any error and "Sending message..." shows in bottom of the page and no changes was made,

when i want to save draft I see the same and " Saving message" shows in the bottom and no changes was made, please help me, regards

#1489166 send button not working Bugs 5 Core functionality 0.9.1

click on send button.. the mail should not go to the corresponding mail id

#1489218 How do I access my webmail Bugs 5 Core functionality 0.9.2

Hello, I have logged in but I cannot see where I access my email on thewebmail page. Do I need to download a deparate programme as well so that I can see my mail? I already have OUTLOOK installed but messages sent through the contact page on my website do not reach it. Emails sent direct to info@… do reach my ms outlook box. Please advise. Thanks

#1489227 How do I set up spell check on email Bugs 5 Core functionality 0.9.2

Hi Love your email but surely you should have simple option to tick a box to add spell check ? How is it added ?

#1489232 I can't log in to my email Bugs 1 - Highest Core functionality 0.9.2

Internal Server Error

500 User 'barkleys' is over quota.

cpsrvd/ Server at

#1489239 Session Hijacking Vulnerability roundcube version: 0.9.2 Bugs 5 Core functionality 0.9.2

Vulnerability details: When you are sending email you can easily change sender ID and use another user email address.

Here is a post function which you are sending when you are using sending function.

POST: _token=54a2a7a133f7536d24a2a7d201b133&_task=mail&_action=send&_id=26021978151e00b2b3124&_from=YOU CAN CHANGE IT WITH ANY USER ID&_to=someone@…&_cc=&_bcc=&_replyto=&_followupto=&_subject=Code&_draft_saveid=&_draft=&_is_html=0&_message=Code%21%40&editorSelector=plain&_priority=0&_store_target=Sent

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