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Status: closed (100 matches)

Ticket Summary Owner Type Priority Component Version
#1489034 wtf? Bugs 5 Addressbook 0.9-beta

i just found out horde no longer works and i must use roundcube to access my business email!..i just downlaoded the tar.gz file and it may as well be in chinese! hoiw the FUCK do i get to my BUSINESS EMAIL without having to be albert fucking einstein? i am pissed!!!

#1489038 No emails anymore from Bugs 3 Other 0.9-beta

For some weeks already I do not receive anymore emails from GeoCaching?.com (e-mail from: "noreply@…", email server's IP address: This is the originating IP for all mail from into my roundcube inbox.

I checked my roundcube settings and spam folder but do not see the expected emails.

GeoCaching? helpdesk asked me to contact my email provider to check if's emails are filtered?

Can you please help me?

#1489062 LDAP user DN Mask doesn't match to actual DN Feature Requests 5 LDAP connection 0.9.0

Can't seem to match all entries in DN Mask when using %login %name in Password Plugins

%login shows: CN=jdoe@…,ou=users,dc=example,dc=com

%name shows: CN=jdoe,ou=users,dc=example,dc=com

Actual DN must be: CN=John Doe,ou=users,dc=example,dc=com

Is there a way or patch to take DN on correction. Cannot change password due to this. Attach is my config files.

#1489078 Addressbook: Toggle between all / non grouped only contacts Feature Requests 5 Addressbook 0.9.0

Hi, I am a happy rc 0.9.0 user and would love to have the following option for the addressbook:

A toggle button for showing all contacts (as is right now) or non group assigned contacts only.

Background: When adding contacts from a mail header to a contacts group, the new contacts have to be picked by hand inbetween all existing contacts and then copied to a certain group, this can be hard with a huge addressbook. Alternatively you could implement a dropdown selection menu to choose the group just when adding contacts from the mail header.

Regards, Christian

#1489089 RoundCube login problem Feature Requests 5 Core functionality 0.9.0

I have two webmail programs on server. SquirrelMail? works fine, but RoundCube does not. SquirrelMail? version : 1.4.22 RoundCube version : 0.9.0 Server : Linux mail.izvodi 2.6.32-358.6.1.el6.x86_64 #1 SMP Fri Mar 29 16:51:51 EDT 2013 x86_64 x86_64 x86_64 GNU/Linux Excerpt from dovecot.log, for SquirrelMail?, and for RC : SM : May 07 13:34:55 imap-login: Info: Login: user=<detlef>, method=PLAIN, rip=, lip=, mpid=17319, secured RC : May 07 13:18:46 imap-login: Info: Disconnected (auth failed, 1 attempts): user=<detlef@izvodi>, method=PLAIN, rip=, lip=, secured

WHY does RC add a domain for webmail login? Because user+pass is obviously correct...

#1489099 Undefined class constant 'MYSQL_ATTR_FOUND_ROWS with PHP 5.3.8 Bugs 1 - Highest Installer 0.9.0

I am getting this error:

Fatal error: Undefined class constant 'MYSQL_ATTR_FOUND_ROWS' in /home/neuas/domains/ on line 127

I am using a shared host and dont have access to the PHP.INI file however, I have verified that it is 5.3.8 and that PDO is activated. Any idea what this issue could be? Thanks!

#1489100 Contacts Import Bugs 3 Addressbook 0.9.0


I can not import my contacts, both csv and vcard are not imported.

Says 0 contacts were imported.

#1489101 Domain ( Points to RoundCube Webmail Tasks 1 - Highest Other 0.9.0

My client has opted to use Roundcube as their email host. In the process of setting up their account, they've managed to redirect the website URL to the Webmail page. ( When I logon to view the name server settings through the hosting company (Bluehost), all of the settings are correct. All of the website files on their server are untouched and fine as well.

Any advice or thoughts on resolving this issue would be greatly appreciated!

Thank you.

#1489102 Contacts Import Bugs 3 Addressbook 0.9.0

Hello! I'm trying to import my contact list, but when I run it says 0 contacts were imported. This happens occurs with csv or vcard.

#1489103 Contacts Import Bugs 3 Addressbook 0.9.0

What format should be CSV so it can be imported in roundcube?

#1489104 internal server error 500 'over quota' Bugs 1 - Highest Core functionality 0.9.0

cannot login to any of our 4 business email accounts as this message appears. how do i get past this or what setting do i change to rectify. i am not technically minded so help much appreciated.

#1489105 cannot access emails Bugs 5 Core functionality 0.9.0

wehad email address admin@… - then we could not open emails - we have tried to reset password - but verification emails go to admin email which we can't access. so have changed the email to one we can access but how do we see email for admin@…

#1489106 website connection Tasks 1 - Highest Core functionality 0.9.0

Having trouble connecting roundcube to website so any members of website are automaticly added to roundcube, there is a number of databases, but all at one web site. How can you auto asign new member to roundcube? Regards admin@…

#1489115 Attatchments Bugs 4 Core functionality 0.9.1

Hi there

I am having difficulty sending attachments. If you could give me the step by step process to attaching a doc to my email that would be great.

Regards Val

#1489117 Username by URL Feature Requests 5 Core functionality 0.9.1


I have a small suggestion for improvement. I have 3 mail accounts. It would be very good if I can insert the username by URL.


So I can save this link in my favorites with the username. My Provider has this functionality also and it is very convenient.

Thanks in advance!

#1489123 Break quoted text with Enter Feature Requests 5 User Interface 0.9.1

When replying to a html message in html mode the quotation is marked as a vertical bar. That's fine. But when you like to insert replies inline it does not interupt the vertical bar. Result: Inline replies are not outdented as they should be.

Attachment 1 shows the compose step. Attachment 2 shows how the message is displayed on the recipients side. Attachment 3 shows that quotation goes wrong. Inline replies are showed as part of the origninal content.

#1489125 non riesco più ad accedere a mi posta Bugs 5 Core functionality 0.9.1

scusatemi ma non riesco più ad accedere al mio indirizzo cosa devo fare?? fino a 2 giorni fa non avevevo nessun problema

#1489128 system accounts @localhost Bugs 3 Security 0.9.1


My Debian Postfix Dovecot mail server is nearly ready for delivery (installed with the latest versions and updates)

Rather than create virtual users (max 30 users), I opted for PAM authentication using system accounts because this allowed domain-less logins, and Usermin password management.

The snag is that Roundcube doesn't allow me to 'add' the @domain extension to the account name.

The result is that emails are then sent from name@localhost and upon arrival they seem to have swapped the @localhost part for the recipient ISP's own @domain

Thus you can't respond to the email, without retyping the correct domain name

I have tried using the following parameters in :

$rcmail_configusername_domain? = ''; $rcmail_configdefault_host? = '';

...but then the user can't log in anymore because the login is seen as name@domain

I even tried to update the email address that is stored in the 'identities' table of the Roundcube database, but again, authentication fails

Any ideas ?



#1489129 Login with Alias no longer working with 0.9.1 Bugs 7 IMAP connection 0.9.1

In all former versions, i was able to insert an alias name in the database table users in column alias. Since i updated to 0.9.1 (from 0.9) i am no longer able, to login with that alias. The normal login with the standard name of my provider is still working.

#1489130 Problema se cae roundcube Bugs 2 Core functionality 0.8.5

On refer to old ticket number 1488971 closed without a solution for us.

The problem persist and we can determinate that the error occur always the Mail Server is busy.

When the Mail Server is busy sending and receiving a lot of mails, the webmail Roundcube hang, whith the message that can't connect to the mysql database that is on the same server.

In certain moment the server go down, hanging the webserver apache, the mysql database, and all system hang. Starting with message that have no more memory available.

And we detect that this problem always happend exactly when we run a big process that send about 250 mails at the same time on the Mail server that run on another server, not on the roundcube webmail, but a few seconds later the webmail starting go down.

If you the need the logs when we see this problem (syslog, kern.log, and error) we can send you.

regards. Juan Manuel.

#1489131 Allowing actions on a mail while loading it in the preview pane Feature Requests 5 User Interface 0.9.1

I'm often confronted with quite slow internet connections, so that when clicking on a mail it can take several seconds to show it in the preview pane. If i want to delete, reply, mark as spam or do any other action with this message I first need to wait until it's loaded and showed in the preview pane. Clicking on the delete button (or any others), don't have any effect. It would make the user interface a lot more responsive (especially on slow conections) if it would allow this actions while loading the message in the preview pane (and just aborts the loading).

#1489135 Check referer issue in multiple versions especially 0.8.4, and 0.9.1 Bugs 4 Mail view 0.9.1

Hello, i am facing a problem with the config check_referer which i think it is a bug (i have tried multiple ways to fix it but unfortunately failed), when this option is enabled i am getting an error. when the user opens a pdf attachment i get this error:


Access to this service was denied due to failing security checks! Please contact your server-administrator. "

but the request is coming from the roundcube Web page, it does not make any sense.

so please any advise how i can fix this issue or if it is a bug is there any workaround.

Thanks in advance. BR, Jamil Isayyed

#1489138 Invalid compose ID Bugs 5 PHP backend 0.9.1

Error: PHP Error: Invalid compose ID

File: /program/steps/mail/ Line: 51

#1489139 Needing assistance Bugs 5 Core functionality 0.9.1

I have installed roundcube webmail but I do not know how to issue user accounts. I thought that a user account added to the server will be ok. Unfortunately, when I tried to login to roundcube webmail, login fails.

I am using CentOS 6.4 for my server.

I hope you can help me.


#1489152 Trouble connecting Tasks 1 - Highest User Interface 0.9.1

I used roundcube for my previous emails but did not know the host and now i have developed my own webpage using a wix site and changed the servers i have lost connection to contact@… and cannot loginto roundcube.

What should i do to be bale to access my emails again through you?

#1489154 Problem driver db and page in blank Bugs 1 - Highest Database 0.8.4

I use roundcube more of one year in one server and never have problems

Yesterday when i go to access to round cube control panel , i see blank page and no more

I try many times and finally i go to logs and into i see this all time :

[08-Jun-2013 10:27:35 +0200]: DB Error: Configuration error. Unsupported database driver:  in /etc/zpanel/panel/etc/apps/webmail/program/lib/Roundcube/rcube_db.php on line 75 (GET /etc/apps/webmail/)
[08-Jun-2013 10:49:50 +0200]: DB Error: Configuration error. Unsupported database driver:  in /etc/zpanel/panel/etc/apps/webmailg/program/lib/Roundcube/rcube_db.php on line 75 (GET /etc/apps/webmailg/)
[08-Jun-2013 10:50:00 +0200]: DB Error: Configuration error. Unsupported database driver:  in /etc/zpanel/panel/etc/apps/webmailg/program/lib/Roundcube/rcube_db.php on line 75 (GET /etc/apps/webmailg/index.php)
[08-Jun-2013 10:50:57 +0200]: DB Error: Configuration error. Unsupported database driver:  in /etc/zpanel/panel/etc/apps/webmailg/program/lib/Roundcube/rcube_db.php on line 75 (GET /etc/apps/webmail/index.php)
[08-Jun-2013 10:53:38 +0200]: DB Error: Configuration error. Unsupported database driver:  in /etc/zpanel/panel/etc/apps/webmailg/program/lib/Roundcube/rcube_db.php on line 75 (GET /etc/apps/webmail/)
[08-Jun-2013 10:53:40 +0200]: DB Error: Configuration error. Unsupported database driver:  in /etc/zpanel/panel/etc/apps/webmailg/program/lib/Roundcube/rcube_db.php on line 75 (GET /etc/apps/webmail/)
[08-Jun-2013 12:41:08 +0200]: DB Error: Configuration error. Unsupported database driver:  in /etc/zpanel/panel/etc/apps/webmail/program/lib/Roundcube/rcube_db.php on line 75 (GET /etc/apps/webmail/)
[08-Jun-2013 12:41:09 +0200]: DB Error: Configuration error. Unsupported database driver:  in /etc/zpanel/panel/etc/apps/webmail/program/lib/Roundcube/rcube_db.php on line 75 (GET /etc/apps/webmail/)
[08-Jun-2013 12:46:09 +0200]: DB Error: Configuration error. Unsupported database driver:  in /etc/zpanel/panel/etc/apps/webmail/program/lib/Roundcube/rcube_db.php on line 75 (GET /etc/apps/webmail/)
[08-Jun-2013 12:46:10 +0200]: DB Error: Configuration error. Unsupported database driver:  in /etc/zpanel/panel/etc/apps/webmail/program/lib/Roundcube/rcube_db.php on line 75 (GET /etc/apps/webmail/)

All time when i try access in log put this , the configuration no touch never and it´s the same one year ago , the server works perfectly and the only problem it´s this , mysql and all works fine and i don´t understand what happend with this , i try other configurations but continue the problem

Regards !

#1489155 Larry's skin: rethink the behaviour of showing or not the entire recipients in the view panel heading Feature Requests 3 User Interface 0.9.1

[only affects Larry's skin, Classic is OK]

If you want to view all the recipients in a email, you have to click in the little arrow to show the entire heading of the email, with each of the emails that are shown. That's good to save space in the screen but I think it'd be nice if the system could be able to remember the last state via cookies, or use some check box in order to specify the default behaviour, or by default show the entire heading of the eamil. Another option is to modify the actual "small" heading view to show all the recipients without being needed to expand that view.

Otherwise you are forced to do a click everytime you open a email just to be sure that you are or not the only recipient in each email you receive, which I think it's far from convenient.

#1489163 round cube cannot send and save draft emails Bugs 5 Core functionality 0.9.1

I have latest version of rondcube on latest version of zpanel, my mail server is postfix and it work correctly (I check it with thunderbird mail client), when i want to send message , I dont see any error and "Sending message..." shows in bottom of the page and no changes was made,

when i want to save draft I see the same and " Saving message" shows in the bottom and no changes was made, please help me, regards

#1489166 send button not working Bugs 5 Core functionality 0.9.1

click on send button.. the mail should not go to the corresponding mail id

#1489171 do commands at maildestination Feature Requests 5 Core functionality 0.9.1

If mailbody is crypted (perhaps when pgp is alredy included in roundcube) it would be fine when:

  • when roundcube could filter a special e-mail-recipient to do the encrypted mailbody as shell-command
  • or roundcube could filter a special e-mail-recipient to do the encrypted mailbody as shell-command
  • for shell-commands use only encrypted mailbody, because not all the mails are transmitted ssl-encrypted.
#1489175 Add default font-size, too Bugs 5 Mail view 0.9.2


In the new version, a default font is already defined. This works well, thanks you!

Could be to define a default font size? In some programs, the font is displayed in very huge. In Roundcube always 12px with approx. 12px is in my view a good measure, as it appears in Roundcube. 12px = 10pt maybe?

Thanks you!

#1489176 Long links break when shortened by Roundcube Bugs 5 Mail view 0.9.1

When viewing a received email message that contains a long link, if the email is in text instead of HTML, the link is shortened. The link is cut from somewhere in the middle and the removed part is replaced by "...".

Roundcube will create a clickable link from this, but it will only include the shortened URL instead of the full URL in the link, which breaks the link. One example of such a link is a password reset or email confirmation link, where there may be a long random hash at the end of the URL.

Roundcube inserts this link correctly at the end of the message. However it would be good to have the first link work as well (in the a href part), it can be shortened as it is in the link description though (that is the clickable part of the link).

The same link works correctly if the email is sent as HTML or is viewed in Thunderbird, so this issue seems to come from somewhere in the code that prepares the text-format email for viewing in Roundcube.

#1489191 IMAP fails for login screen Bugs 5 IMAP connection 0.9.2

Hey guys, can't wait to try your product!! Very much looking forward to hosting my own email!! I have a small issue, hopefully. I have googled for days and have not found anything even close to a solution. Here I go:

During the Roundcube/installer my IMAP and SMTP have a GREEN OK after I test them. SMTP seems to work fine as I get the test email. IMAP also seems to work fine as I get this message in my maillog:

dovecot: imap-login: Login: user=<timsbox>, method=PLAIN, rip=, lip=, mpid=13368, TLS, session=

Now I go to the Roundcube login screen to login for the first time. It fails and this comes into my maillog:

dovecot: auth-worker(1475): Error: bsdauth(timsbox@…, getpwnam() failed: Operation not permitted dovecot: imap-login: Disconnected (auth failed, 1 attempts in 3 secs): user=<timsbox@…>, method=PLAIN, rip=, lip=, TLS, session=

Here is what's in the roundcube error log:

IMAP Error: Login failed for timsbox@… from 50.xx.xx.xx. AUTHENTICATE PLAIN: Temporary authentication failure. [ 21:24:12] in /roundcubemail-0.9.2/program/lib/Roundcube/rcube_imap.php on line 184 (POST /?_task=login&_action=login)

I have other devices and applications using my IMAP server remotely, and here is a sample connection:

dovecot: imap-login: Login: user=<timsbox>, method=PLAIN, rip=50.xx.xx.xx, lip=208.xx.xx.xx, mpid=6192, TLS, session=

My system is as follows: roundcubemail-0.9.2.tar.gz OpenBSD 5.3 i386 - all the following is from the official distribution IMAP - dovecot-2.1.15 SMTP - OpenSMTPd 5.3 PHP - php-5.3.21 - php-pdo_mysql-5.3.21 SQL - mysql-server-5.1.68 HTTP - Apache/1.3.29 OpenSSL - 1.0.1c 10 May 2012

Also I have tested this in: Chrome - Version 27.0.1453.110 Firefox - 21.0

Thank you very much! And looking forward to using your product!!


#1489194 How to make Roundcube auto suggest email addresses? Feature Requests 5 Core functionality 0.9.2


When I send a mail to someone and try to send them a mail again, I am not able to get Roundcube to suggest the email if I type just the first two or three characters. This happens only if I have them saved as contacts.

Is there any way I can get ROundcube to suggest emails of people that I have already mailed but not saved in contacts. I have to send out a ton of emails and it would be a very helpful feature if I could figure this out.

Please let me know if you can help.


#1489199 relay access denied Bugs 1 - Highest SMTP connection 0.9.2

since my ISP part of Abel internet replaced their mail platform I am unable to send mail. I keep getting " 554 5.7.1 <"outgoing mail address">: Relay access denied.

Please help

#1489200 Image in e-mail body not showing Bugs 5 Core functionality git-master

Reading messages sent via outlook with a image in the signature shows the image url as:

this displays a PINK square.

Changing the get parameter _embed=1 to _embed=0 makes it work

I changed program/lib/Roundcube/rcube_message.php (line 158) return $this->optget_url? . '&_part=' . $mime_id . ($embed ? '&_embed=1&_mimeclass=' . $embed : );

to have _embed=0

I don't know when =0 or =1 should be used tho...

Using larry skin

#1489211 messages sent on gmail success but not on yahoo or live Tasks 1 - Highest Mail composing 0.9.2

Dear team, i install roundcube on my website it send some mails on my same domain and other domain. mails sent successfully on my own domain and gmail but mail delivery fail while i send mail to or

#1489213 count unread messages in all subfolders Feature Requests 5 Core functionality 0.9.2

Maybe confusing, maybe not - I'm not sure: If a parentfolder with subfolders that include unread messages is collapsed, then this parentfolder is currently marked bold. I think it would be useful to sum-up the unread messages in all subfolders and display this number behind the (collapsed) parentfolder - additionaly with the current bold letters. If the parenfolder is expanded then the bold letters and number should disappear.

#1489218 How do I access my webmail Bugs 5 Core functionality 0.9.2

Hello, I have logged in but I cannot see where I access my email on thewebmail page. Do I need to download a deparate programme as well so that I can see my mail? I already have OUTLOOK installed but messages sent through the contact page on my website do not reach it. Emails sent direct to info@… do reach my ms outlook box. Please advise. Thanks

#1489227 How do I set up spell check on email Bugs 5 Core functionality 0.9.2

Hi Love your email but surely you should have simple option to tick a box to add spell check ? How is it added ?

#1489232 I can't log in to my email Bugs 1 - Highest Core functionality 0.9.2

Internal Server Error

500 User 'barkleys' is over quota.

cpsrvd/ Server at

#1489236 Save the configuration file automatically Feature Requests 5 Installer 0.9.2

Why is the configuration file not automatically saved in the right folder?

This is very easy to implement.

  • Check with is_writable() the permission to write in the folder.
  • If the permission is 0777, use file_put_contents() to save the file.
  • If the permission is not 0777, then everything remains (the old, cumbersome way).

Thanks in advance

#1489238 Can't expand/collapse folders Bugs 5 Core functionality git-master
#1489239 Session Hijacking Vulnerability roundcube version: 0.9.2 Bugs 5 Core functionality 0.9.2

Vulnerability details: When you are sending email you can easily change sender ID and use another user email address.

Here is a post function which you are sending when you are using sending function.

POST: _token=54a2a7a133f7536d24a2a7d201b133&_task=mail&_action=send&_id=26021978151e00b2b3124&_from=YOU CAN CHANGE IT WITH ANY USER ID&_to=someone@…&_cc=&_bcc=&_replyto=&_followupto=&_subject=Code&_draft_saveid=&_draft=&_is_html=0&_message=Code%21%40&editorSelector=plain&_priority=0&_store_target=Sent

#1489244 No puedo ver la fecha de envio y de entrada Bugs 3 Core functionality 0.9.2

no se por que pero no se ve la fecha de entrada y envio de mis correos que envio. Si son tan amables de ayudarme! Gracias

#1489246 Unable to send command: A0006 FETCH adam Bugs 10 - Lowest Trac 0.9.2

Pre-Note: why exactly does Trac block tickets containing Mess_ages (without underscore)?

I am aware that similar tickets have been opened in the past but all have either received fixes or were closed with "Server-side error" notice. Server is a Courier-IMAP on Debian 6 "Squeeze", Roundcube 0.9.2 runs locally on the same machine. The error has only been reported with the current Roundcube version, older versions worked fine.

On some accounts (customer in question has over 4000 e-mails) Roundcube throws the following error :


When analyzing the IMAP Debug log, it seems that already the "C: A0003 STATUS INBOX (M_E_S_S_A_G_E_S UNSEEN)" command does not receive any reply and the above.mentioned A0006 command is not even listed. See attached log for details.

However, when replaying the logged commands on a terminal connection to the server and including the command that was reported to have an error, no problem can be seen. In fact, Courier throws out the 4000-and-some emails within a few seconds including the body peek and everything. So I'm pretty sure it's not a server-side problem but an intercompatibility issue.

On a side note, is it really necessary to download all 4000-some emails into Roundcube on every login when there are only like 40 emails per page and the server can already pre-sort them?

#1489250 using roundcube on android Bugs 5 Core functionality 0.9.2

Hi I have had problems with forwarders from yahoo via hostgator so have now downloaded your app for android but am having a few problems with activating

Can you tell me the roundcube webmail url ' I need to enter please

Thanks in advance


#1489254 roundcube can be useding to sending and receiving other's e-mail without knowing other's password Bugs 1 - Highest Core functionality 0.9.2

I creat another account at"Identities" and I found that I only need other's e-mail address, then I can send his e-mail looks like I am other person. For expamle, I create an e-mail address XXX@…(I have no this account's password) at Identities, and then I send an e-mail using XXX@… to BBB@… . The BBB@… will receive an e-mail, the most important is, sending from XXX@…, then I have BBB@…’s password, I log in , reply it, then the real one who's using XXX@… will reveive what I reply.

#1489258 Links returning "_mbox" parameter to the query Bugs 5 User Interface 0.9.2


I'm using RC to access two+ external IMAP boxes via interface on my Debian VPS.

Normally switching between folders using links on the left pane works OK without need to set _mbox in the browser Location. I can even use browser Refresh and I don't get "switched" from folder I was reading to INBOX or whatever. The switching mechanism does not seem to tamper with the location at all. That's OK. Good job.

But for example, when I open and e-mail from a folder D and after reading I use "Back to message list" button (the green left arrow), I end up with the D folder address appended to location. Which brings up two problems:

  • when I switch to other folder, say H, read some messages and Refresh, I get switched back to the folder D.

This is quite annoying and it usually persists until I clear the parameter manually

  • as a special (but freuent in my workflow) case of above, when I close my browser, start it later but login to the other account, the parameter is transferred to the new GUI, which in turn throws annoying red "folder not found" error

I understand that this is probably inevitable result of the address being in URL when the browser starts


  1. Have an account with 2 different folders, say, folder1, folder2

and one message in folder2

  1. Log in
  1. Make sure Preview pane is off
  1. Open message in folder2 (use double click).

The message should open within the area of message list (i.e. no new tab, not covering folder list)

  1. Use "Back to message list" button
  1. Switch to folder1
  1. Use Refresh

(!) This will switch you back to folder2

Probably best way how this could be solved would if all navigation buttons were made to work as folder buttons: using some other means of navigation, without tampering with location

Notes on this report

  • This is most probably not limited just to the mentioned button
  • I don't have opportunity to test this with newer RC since I'm using Debian/stable (Wheezy) on my server for this and I can't afford the risk of playing with unstable


  • OS: Debian Wheezy amd64
  • RC: 0.7.2-9
  • Browser: Opera 12.16 amd64 on Wheezy amd64
#1489259 roundcube error message Bugs 5 Core functionality 0.9.2

Required information

  • iRedMail version: 0.8.5
  • Store mail accounts in which backend (LDAP/MySQL/PGSQL): MYSQL
  • Linux/BSD distribution name and version: CentOS 5.2
  • Related log if you're reporting an issue: roundcube error message
  • PHP version: php5.3

PHP 5.3.3 (cli) (built: Jul 12 2013 16:55:54) Copyright (c) 1997-2010 The PHP Group Zend Engine v2.3.0, Copyright (c) 1998-2010 Zend Technologies


[22-Jul-2013 11:07:39] PHP Warning: finfo_open(): Failed to load magic database at '/usr/share/file/magic'. in /var/www/roundcubemail-0.9.2/program/lib/Roundcube/rcube_mime.php on line 727

[22-Jul-2013 11:13:39] PHP Warning: timezone_open(): Unknown or bad timezone (8) in /var/www/roundcubemail-0.9.2/program/lib/Roundcube/rcube_config.php on line 428

[22-Jul-2013 11:13:39] PHP Fatal error: Call to a member function getName() on a non-object in /var/www/roundcubemail-0.9.2/program/lib/Roundcube/rcube_config.php on line 429

in my /etc/php.ini [Date] ; Defines the default timezone used by the date functions ; … e.timezone date.timezone = "Asia/Chongqing?"

Could you give me any advice?

#1489262 Broken PHP function timezone_name_from_abbr affects roundcube alec Bugs 5 Framework 0.9.2

When detecting the client timezone, the Javascript sometimes send a numerical time offset (i.e. the difference to UTC) instead of a string containing the timezone name. When Roundcube sees these numerical values (coming either directly from the Javascript or from the database), it uses the PHP function timezone_name_from_abbr to get the timezone names (in rcube_config.php).

This function however doesn't work for some specific offsets, simply because they are not present in the functions built-in conversion table. This is a known PHP bug and has been reported at It is still not fixed, after more than five years, so we probably can't expect it to be fixed anytime soon.

Roundcube seemingly tries to work around this PHP bug by ignoring exceptions and falling back to the server timezone (since commit 086b153a), but that is obviously not always the correct timezone for the user.

A proper workaround would be to throw out timezone_name_from_abbr and use an own conversion table that is more complete than the built-in one. The data for such a table was posted in the PHP bug report comments by mfburdett.

#1489263 newmail_notifier plugin: false notify Bugs 5 Plugins 0.9.2

New Mail Notifier makes notifies about new mail even when new mail marked as read by sieve

#1489265 image ignored Bugs 5 Core functionality 0.9.2

using google chrome element inspection i find that my html email logo image has been ignored, possibly by your webmail interface??

is that something your webmail client does?

all other images are showing up



#1489281 newmail_notifier: favicon does not work Bugs 5 Core functionality 0.9.2

At least I'm seeing this not work in Chrome.

#1489282 newmail_notifier: favicon does not work Bugs 5 Core functionality 0.9.2

This doesn't appear to work in Chrome. It does work in Firefix. Haven't tested other browsers.

#1489287 Removing the dashes from Feature Requests 3 Core functionality 0.9.2

Roundcube needs the ability to choose whether to show the signature delimiter "---" or to turn this off.

Any update on this feature? Gmail has now introduced the ability for users to select to remove the "---" delimiter.

#1489300 Jump to Nth page of mailbox list Feature Requests 5 Core functionality 0.9.3

Roundcube breaks large mailboxes into pages, showing (by default) 50 messages at a time. In a mailbox which contains thousands of messages there will be a lot of pages.

Navigation icons allow users to move to the next or previous page of the listing. However there doesn't appear to be a way to jump directly to the 5th (or 50th, or 500th) page immediately. You have to click "next page" a lot of times instead.

Our old webmail system used to display the current page number (e.g: 7 out of 30): people could enter a value and hit return to navigate directly to any other page. Would something similar be possible in Roundcube?


#1489301 Date display oddity Bugs 5 Mail view 0.9.3

I am attaching a .eml file to this ticket which has a Date header of:

  Date: Sat, 24 Aug 2013 09:00:29 +1000

The IMAP server agrees:

  * 3 FETCH (ENVELOPE ("Sat, 24 Aug 2013 09:00:29 +1000" "[Plone-conference] Pre conference sprint?" (("Dylan Jay" NIL "dylan" "")) ((NIL NIL "plone-conference-bounces" "")) (("Dylan Jay" NIL "dylan" "")) (("" NIL "plone-conference" "")) NIL NIL NIL "<2535941084212077308@unknownmsgid>"))

Roundcube 0.9.2 and 0.9.3 display this as:

  Date	2013-08-24 00:00
                   ^^^^^ !?

Curiously other messages from the same sender display with the correct date.

#1489303 PHP Fatal error: Call to undefined function strip_newlines() in D:\www\www2\rcmail\program\lib\Roundcube\rcube_user.php on line 498 Bugs 5 Core functionality 0.9.3

This error was shown in the logs/errors file after I tried to login into my webmail account for the first time. The browser showed only a blank page.

#1489310 Editing an addressbook entry: email address, can only change one...? Bugs 5 Core functionality 0.9.3

Tried to add a second emailaddress to a person. Can choose from other, personal or business. But it won't store more than one entry as I cannot add an extra one? Is this an option to set or do I miss something?

I use Roundcube 0.9.3 on IIS7.5 with myroundcube plugins (carddav_plus).

#1489312 Installer error Bugs 5 Other 0.9.3

There is one error when execute installer.

#1489318 Create tasklist without reminder Bugs 4 Plugins 0.9.2

In my roundcube installation, version 0.9.2, I've found following bug.

1) Create a new tasklist (window will open) 2) Uncheck the reminder checkbox 3) Save

Result: Tasklist can't be saved. Following error is thrown within log file:

[04-Sep-2013 09:14:09 +0200]: DB Error: [1048] Column 'color' cannot be null (SQL Query: INSERT INTO tasklists
             (user_id, name, color, showalarms)
             VALUES ('2', 'fasdfasdf', NULL, '1')) in C:\project\xampp\htdocs\roundcube\webmail\program\lib\Roundcube\rcube_db.php on line 416 (POST /roundcube/webmail/?_task=tasks&_action=tasklist?_task=&_action=)

Regards ihkawiss

#1489324 'File not found.' when clicking on email Bugs 5 Mail view 0.9.3

Info httpd 2.4.4 CentOS 6.4 PHP 5.4.19

Issue After upgrading to httpd 2.4.4, roundcube is now proxied using php-fpm (i.e., ProxyPass? / fcgi://

When an email is initial clicked, a 'File not found.' error is displayed for 1/2 to 1 second.

I have attached an example screenshot.

#1489328 version Bugs 5 Core functionality 0.9.3

hi I have php 5.2 do you do a script that will run on this

#1489329 old version Feature Requests 5 Core functionality 0.9.3

does any one no where I can get roundcube version to run on php5.2

#1489331 Trac: please give ticket edit permission to ticket owners! adam Feature Requests 5 Trac 0.9.3

People who create tickets are not able to go back and edit the Description.

#1489338 Email Bugs 5 Core functionality 0.9.3

I need to make another Email threw Round cube Johnathan@… don't know who to contact

#1489339 Sort messages by Flag and Attachments in Mail Window Feature Requests 5 Mail view 0.9.3

Currently it's possible to sort messages by: Subject, From, Date, Size. But not for Flag and Attachements.

#1489340 Group by Subject - Show from more recent to old Feature Requests 5 Mail view 0.9.3

Currently, function "Group by subject" show old messages with the same subject first and new messages at the end of this list. It would be nice has a option to show more recent first then old messages in this function.

#1489341 Roundcube on Hostgator Feature Requests 2 User Interface 0.8.5

I'm using the Roundcube webmail which is offered by Hostgator, and I have created like 300 or more email accounts. But I don't want my users to be able to create multiple identities because it could be tricky and even dangerous for our email system. Is it possible to apply a restriction in order to limit the users for the creation of multiple identities?

#1489342 Doubt: send email without domain Bugs 5 Core functionality 0.9.3

Are you real? then Email me now ===== sweetsmi69@…

#1489343 Managesieve on Cpanel Tasks 1 - Highest Plugins 0.9.3

Hello, Will you help me integrate it with my cpanel server?

#1489344 Hostgator webmail - Roundcube multiple identities Feature Requests 7 Core functionality 0.8.5

I have a domain hosted with Hostgator, and we use Roundcube as default webmail to which we access and manage through the cPanel. I have configured more than 300 email accounts and we want to remove the option of creating multiple identities in Roundcube. Is this something that should do Hostgator? or it's something that I can do with your help? Please, advice. Thanks

#1489347 Servererror: STATUS: Folder could not be found Bugs 5 Core functionality 0.9.3


I´ve installed RoundCube v. 0.9.4 for about 3 days ago, and I´m struggling to get it working. The problem I am experiencing is "Servererror: STATUS: Folder could not be found.", and it is the "Inbox" folder that is the problem.

The IMAP & SMTP value is correct. I have tried with

$rcmail_config['create_default_folders'] = true;

both "true" and "false", but nothing works.

Note: I´m running hMailserver as mailserver.


[20-Sep-2013 01:55:13 +0200]: [88FF] S: * OK IMAPrev1
[20-Sep-2013 01:55:13 +0200]: [88FF] C: A0001 CAPABILITY
[20-Sep-2013 01:55:13 +0200]: [88FF] S: A0001 OK CAPABILITY completed
[20-Sep-2013 01:55:13 +0200]: [88FF] C: A0002 LOGIN test@********.se test
[20-Sep-2013 01:55:13 +0200]: [88FF] S: A0002 OK LOGIN completed
[20-Sep-2013 01:55:13 +0200]: [88FF] C: A0003 STATUS INBOX (M*SSAGES UNSEEN)
[20-Sep-2013 01:55:13 +0200]: [88FF] S: A0003 BAD Folder could not be found.
[20-Sep-2013 01:55:13 +0200]: [88FF] C: A0004 STATUS INBOX (M*SSAGES UNSEEN)
[20-Sep-2013 01:55:13 +0200]: [88FF] S: A0004 BAD Folder could not be found.
[20-Sep-2013 01:55:13 +0200]: [88FF] C: A0005 LOGOUT
[20-Sep-2013 01:55:13 +0200]: [88FF] S: * BYE Have a nice day
[20-Sep-2013 01:55:13 +0200]: [88FF] S: A0005 OK Logout completed

I have also read several posts here on Trac, but without results.

Forgive me for my bad English, I´m from Sweden!


#1489348 Signature personnalisée Bugs 4 Core functionality 0.9.3


Il est facile de créer une signature personnalisée sur RCube, mais le problème est que lorsque nous utilisons une image/logo celle-ci n’apparaît pas au moment d'écrire un nouveau message.

Pouvez-vous aider ?


#1489351 Show email adress in mailbox instead the name Feature Requests 5 User Interface 0.9.3


If I receive a mail, I can see the Name of the sender in the inbox. But I think it is better when I can see the email address.

For example: I have 2 friends with the same name, so I don't know from which friend I received the mail.

#1489354 Auto-timeout of Session Feature Requests 5 Core functionality 0.9.1

Dear all,

We are running Roundcube 0.9.1 Stable on Red Hat Enterprise Linux Server release 6.1 (Santiago) with PHP 5.3.3 and Apache/2.2.15. Email server has been setup as per

For security reasons( users forgetting logging out of the email account ) we would like to have Roundcube logout the user after x minutes period of inactivity.

As per an old thread in this forum, it has been mentioned that this behavior is not possible. The thread is located

I've tried setting the 'session_lifetime' to the number of minutes we want after which the user has to logout due to session expiry, but that hasn't helped.

In order to achieve this we've tried the following,

Added the following in config/ at the very end of the file,

$rcmail_configsession_lifetime? = 1;

The above directive did not exist by default in the Roundcube version we're using. Sadly, this hasn't helped.

We are sure there must be a way to auto-timeout the session primarily for security reasons. With the default functionality, the session of the user never timeouts i.e the user never gets logged out from the Webmail which we believe is a huge potential security risk.

Anyone has any suggestions to achieve this or has implemented this through a plugin ( we tried finding out but to no avail ) ?

Can anyone point me to the right direction in order to achieve this ? Any input is much appreciated.

#1489355 Can't attach file more than ~ 2 mb Bugs 5 Core functionality 0.9.3

$ cat /etc/apache2/sites-enabled/roundcubemail.vhost <VirtualHost? *:8094>

ServerAdmin? webmaster@localhost

DocumentRoot? /var/www/roundcubemail <Directory />

Options FollowSymLinks? AllowOverride? None

</Directory> <Directory /var/www/roundcubemail/>

Options Indexes FollowSymLinks? MultiViews? AllowOverride? All Order allow,deny allow from all


LimitRequestBody? 1000000000

# ScriptAlias? /cgi-bin/ /usr/lib/cgi-bin/ # <Directory "/usr/lib/cgi-bin"> # AllowOverride? None # Options +ExecCGI -MultiViews? +SymLinksIfOwnerMatch? # Order allow,deny # Allow from all # </Directory>

ErrorLog? ${APACHE_LOG_DIR}/roundcubemail.vhost.error.log

# Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. #LogLevel? warn LogLevel? debug

CustomLog? ${APACHE_LOG_DIR}/roundcubemail.vhost.access.log combined


$ cat /var/www/roundcubemail/.htaccess # AddDefaultCharset? UTF-8 AddType? text/x-component .htc

<IfModule? mod_php5.c> php_flag display_errors Off php_flag log_errors On # php_value error_log logs/errors

php_value upload_max_filesize 40M php_value post_max_size 50M php_value memory_limit 128M

php_flag zlib.output_compression Off php_flag magic_quotes_gpc Off php_flag magic_quotes_runtime Off php_flag zend.ze1_compatibility_mode Off php_flag suhosin.session.encrypt Off

#php_value session.cookie_path / php_flag session.auto_start Off php_value session.gc_maxlifetime 21600 php_value session.gc_divisor 500 php_value session.gc_probability 1

# php_value mbstring.func_overload 0 </IfModule?>

<IfModule? mod_rewrite.c> RewriteEngine? On RewriteRule? favicon\.ico$ skins/larry/images/favicon.ico # security rules RewriteRule? \.git - [F] RewriteRule? /?(README(.md)?|INSTALL|LICENSE|CHANGELOG|UPGRADING)$ - [F] RewriteRule? /?(SQL|bin) - [F] </IfModule?>

<IfModule? mod_deflate.c> SetOutputFilter? DEFLATE </IfModule?>

<IfModule? mod_headers.c> # replace 'append' with 'merge' for Apache version 2.2.9 and later #Header append Cache-Control public env=!NO_CACHE </IfModule?>

<IfModule? mod_expires.c> ExpiresActive? On ExpiresDefault? "access plus 1 month" </IfModule?>

FileETag MTime Size

<IfModule? mod_autoindex.c> Options -Indexes </ifModule>

$ uname -a Linux webserver 3.2.0-4-amd64 #1 SMP Debian 3.2.46-1 x86_64 GNU/Linux

$ php -v PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php5/20100525/' - /usr/lib/php5/20100525/ cannot open shared object file: No such file or directory in Unknown on line 0 PHP 5.4.4-14+deb7u2 (cli) (built: Jun 5 2013 07:56:44) Copyright (c) 1997-2012 The PHP Group Zend Engine v2.4.0, Copyright (c) 1998-2012 Zend Technologies

$ apache2 -V Server version: Apache/2.2.22 (Debian) Server built: Mar 4 2013 22:05:16 Server's Module Magic Number: 20051115:30 Server loaded: APR 1.4.6, APR-Util 1.4.1 Compiled using: APR 1.4.6, APR-Util 1.4.1 Architecture: 64-bit Server MPM: Prefork

threaded: no

forked: yes (variable process count)

Server compiled with....


#1489356 Some email not being displayed Bugs 5 Core functionality 0.8.6

Some emails coming from the same email address/mailer are being properly displayed while others are not.

#1489362 Memory exhausted when selecting Manage Folders Bugs 5 PHP backend 0.9.3

Users cannot access the Manage Folders option, either through the folder actions drop-down or through the Folders section of the settings menu.

Roundcube stalls for 15-20 seconds and then goes to a blank page. Each time this happens there's some sort of out of memory error in the RC error log:

[30-Sep-2013 08:51:57 America/New_York] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 1024 bytes) in /var/www/localhost/htdocs/roundcube/program/lib/Roundcube/rcube_charset.php on line 241

#1489377 Adressbook Bugs 1 - Highest Core functionality 0.9.3

The new Roundcube does not have my address book anymore. All my contacts have disappeared. Please let me know how I can have them back asap. I have waited 3 weeks and nothing appears. How can I get them back?

#1489388 Uninitialized string offset 0 in blockquote_citation_ballback Bugs 5 Core functionality git-master


I'm using your improved versión of the html2text algorithm in my application SaltOS. I have detected a possible bug with the function blockquote_citation_ballback, at line 630, when it tries to access to the position 0 of the $line variable and doesn't contains any character.

I attach the error.log, a html example that produces the error and the patch that fix the issue.

#1489390 gser Bugs 5 Core functionality 0.9.3


#1489394 Deleting folder deleted all messages inside Bugs 5 Client Scripts 0.9.3


Within settings > folders I accidentally deleted a folder which had hundreds of emails filed in it, many of which were important.

It seems that deleting the folder also deleted every single email message within the folder, and they do not seem to have gone to the trash folder.

Is there any way I can recover these deleted email messages or are they gone forever?


#1489399 Enigma S/MIME settings section gets an SERVICE CURRENTLY NOT AVAILABLE! error Bugs 5 Plugins git-master

I'm trying ti use enigma plugin in a git-master installation of roundcube.When section "Enigma: Certificates (S/MIME)" of settings task is selected, i get a "SERVICE CURRENTLY NOT AVAILABLE! Error No.[501]" page.

Log is reporting:

"[29-Oct-2013 11:38:22 +0100]: PHP Error: Error loading template for enigma.certs in var/www/roundcube/program/include/rcmail_output_html.php on line 483 (GET /roundcube/?_task=settings&_action=edit-prefs&_section=enigmacerts&_framed=1)"

indicating the lack of proper template. I'm using classic skin to avoid other skin issues, PHP 5.5.4, Apache 2.4.6.x86_64 on Fedora 19.

#1489400 Enigma Settings section gets an empty page Bugs 5 Plugins git-master

I'm using enigma plugin in a git-master installation of roundcube. section "Enigma: Settings" of settings task shows a weird page with (almost)empty content.

I'm using classic skin, PHP 5.5.4, Apache 2.4.6.x86_64 on Fedora 19.

#1489401 language Problem Bugs 5 Core functionality 0.9.3

hi there i seem to be having some problems and not sure what els to try

when i go to my install of roundcube the Welcome to Roundcube Webmail is all in English but then when i log in the language seems to change to arabic can some one tell me how to fix this please

#1489402 Wie kann ich eine Webmail anlegen? Bugs 1 - Highest Core functionality 0.9.3

Kann mir jemand sagen, wie ich eine Webmail anlege?

#1489416 Could not Save New Password Bugs 1 - Highest Core functionality 0.9.5

Hi team;

I am very new to Roundcube and Linux.

I have configured a Postfix mail server with the reference link

and I have enabled password plugin by changing the configuration file by adding

$rcmail_configplugins? = array('password'); in /etc/roundcubemail/ and I have modified the line in /usr/share/roundcubemail/plugin/password/

to $rcmail_configpassword_query? = 'UPDATE mail_user SET password = %c WHERE email = %u'; and I am not using cpanel in my server. But still it showing Could not save New Password.

#1489425 Cannot Attach Attachments to Email Bugs 5 Core functionality 0.9.3

Hello, I just bought a laptop with Windows 8 on it and now I cannot attached any attachments to an email via my roundcube webmail. I do also have another PC that has Windows 7 and attached the same attachment with the same browser to the email with success.

Why is this error occurring with Windows 8?

Thank you.

#1489428 Uncaught SecurityError when using Chrome Bugs 5 Mail view 0.9.5

Hi, I get this Error when using Chrome to access Roundcube: Uncaught SecurityError?: Sandbox access violation: Blocked a frame at "hxxps://" from accessing a frame at "null". The frame being accessed is sandboxed and lacks the "allow-same-origin" flag.

the error occurs around here: app.js line 77 and results in that the mail preview does not show up and i can not access any preferences page, because the content does not load (the left tree view loads but in any case there is no content on the right)

It seems to work in Firefox. I played around with the x-frame-options in the but none of the values helped.

Chrome Version: 30.0.1599.101 m / Windows 7

#1489430 SPAM e-mails Bugs 1 - Highest Core functionality 0.9.3

Hi, I have recently been getting hundreds of spam e-mails in my roundcube e-mail account. There doesn't seem to be a way to block or mark these messages as SPAM. Can someone please advise on a way to do this as this is seriously hurting my productivity.

#1489432 Mover correos Bugs 5 Core functionality 0.9.3

Buenos días:

Desde hace unas semanas, intento mover correos a las carpetas que he estado creando y no se mueven. Vuelven a su posición original por lo que no puedo clasificar los mensajes que recibo.

No sé cómo puedo solucionarlo.

Muchas gracias

#1489436 Can't log intoWebmail/Control Panel Bugs 5 Core functionality 0.9.3


My name is Randall and I can't log into my Roundcube Webmail or my CP for my webiste at For some reason I keep getting an error message on FF stating that the browser is unable to connect.

This problem appears to occur even with cookies allowed along with any firewire program I have. Please advise.

#1489440 impossible d'envoyer des mails de mon mac Bugs 5 Core functionality 0.9.3

bonjour, message de ma boite mail : le port 995 est expirer. j'ai essayer avec le port 25, 110 , 465, 993 .. rien ne fonction. le plus étrange c'est que je peux envoyer des mail de mon téléphone. mais rien de mes 2 ordinateurs.

merci de me donner la solution.

#1489443 Server Error Bugs 1 - Highest Core functionality 0.9.3

I am not able to send emails due to a server error. Please assist

#1489444 Server error message on https Bugs 3 Core functionality 0.9.5

I am getting server error when opening Roundcube in https. I have updated jquery.min.js to the 2.0.3 but the issue persists.

I am getting two errors related to app.js as seen in the attached screenshot.

#1489445 Suhosin Fix Bugs 5 Core functionality 0.9.5

I have been using roundcube for years, but there have always been issues with suhosin patching which ends up eventually leaving it disabled. Can you guys test against the suhosin patch and get it working?

#1489447 Folders settings timeout Bugs 5 Core functionality 0.9.3

When I try to visit the Folders settings page (/?_task=settings&_action=folders), I get a timeout from my webserver. My guess is that I get a CGI timeout because of the large amount of files (of course inside directories) in my account.

I think this can be solved by letting me specify an imap directory (~/mail in my case) which will be used instead of my home directory. There is no need to browse all the files in my home directory.

PHP: 5.3.10, mailserver: postfix, browser: happens with all browsers, OS: happens with Win7 and MacOS X, logs say: CGI timeout, reproducable: always.

#1489448 Persitent connections to IMAP server Feature Requests 5 IMAP connection 0.9.5


Is there any way to keep the connections to the IMAP server opened for a certain period of time? It could exist a config parameter where we can set the number of minutes to keep the connection opened.

Because right now, you are opening and closing the connections to IMAP every time the user clicks anywhere, so that, IMAP server cannot take advantage of its cache system.

So, it would be great if there is only one connection per user opened to the server for 5 minutes or 10, that could be a config parameter.

Could you take a look to that?

Thank you in advance.

Best regards,


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